This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more. 

Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team. 

Discover how you can avoid common pitfalls and successfully integrate SharePoint with Exchange to simplify business communication and collaboration at your company. 

Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company. 

Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments. 

Listen to this podcast with Chris Ovens, general manager for SpotOn Systems, as he talks geospatial technology. 

IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. 

This expert e-guide provides tips for maximizing Exchange security, including how to leverage the enhanced capabilities in Forefront Protection 2010. In addition, it reviews the 6 most commonly overlooked Exchange security vulnerabilities. 

Migrating to Exchange Server 2010 from the 2007 edition is becoming a must, as the 2010 edition offers improved email archiving, high-availability, and optimal storage features. But as you begin to explore the possibilities of upgrading to Exchange 2010, do you have a proper plan in place? 

In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 

Virtual desktop infrastructures is an initiative that many IT pros are familiar with, but when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This podcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.