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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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UK IT priorities 2012 by ComputerWeekly.com

August 24, 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Microsoft announces new office 365 offerings by ComputerWeekly.com

March 15, 2013 - (Free Research)
Analyst group, Nucleus Research assesses Microsoft's plans to  update to its Office 365 cloud services, including enhanced social capabilities with SharePoint and Yammer. 
(ANALYST REPORT) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS

April 07, 2010 - (Free Research)
BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 25, 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

Why Cloud-Based Security and Archiving Make Sense by Google Postini

June 03, 2010 - (Free Research)
Join us for this live webinar on 'Why Cloud-Based Security and Archiving Make Sense'. We will address the critical and growing requirements for better email security and email archiving, as well as illustrate the benefits and cost savings of a cloud based approach to managing both. 
(WEBCAST) READ ABSTRACT |

Why You Should Consider Hosted Messaging Security by Trend Micro GmbH

February 19, 2009 - (Free Research)
In a major study of the hosted services market conducted by Osterman Research in 2008, antispam and virus protection were the two hosted offerings that organizations identified as services that they will likely or definitely deploy to supplement internally managed infrastructure. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

The year of Application Performance Management (APM) by ComputerWeekly.com

February 01, 2013 - (Free Research)
Bob Tarzey and Clive Longbottom  explain why IT executives are prioritising Application Performance Management  to address demands for better performance and to meet business goals. 
(ANALYST REPORT) READ ABSTRACT |

Spam, Spammers, and Spam Control by Trend Micro GmbH

March 06, 2009 - (Free Research)
This Ferris Research white paper looks at spam: what it is, how it is sent, and how it is filtered. It unravels the complexities and gives an accessible, factual overview into the scourge of spam. 
(WHITE PAPER) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 24, 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. 
(WEBCAST) READ ABSTRACT |

Big Data Integration Requires firm Handle on Info at Hand by IBM

March 24, 2014 - (Free Research)
Growing data volumes can hinder efforts of large-scale data integration. In this exclusive e-guide, get advice from Rob Karel, a former Forrester Research Inc. analyst, and other experts on how to handle the integration process, despite the complexities brought on by big data and a growing number of information sources. 
(EGUIDE) READ ABSTRACT |

Taking Action on Analytics: Using data for customer loyalty and retention by Infor

December 20, 2010 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. 
(EBOOK) READ ABSTRACT |

Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 29, 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process. 
(WHITE PAPER) READ ABSTRACT |

CIOs Say: Application Performance is Top Priority, End User is King by CA Technologies.

June 08, 2011 - (Free Research)
This IDG Research Services study demonstrates that CIOs and IT leaders recognize the business impact of application performance. It's all about end-user and customer satisfaction, increasing productivity, and lowering costs.  
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Maximising automation and the industrialisation of IT by ComputerWeekly.com

December 05, 2012 - (Free Research)
This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 24, 2012 - (Free Research)
This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security. 
(EZINE)

ZeuS: A Persistent Criminal Enterprise by Trend Micro

March 24, 2010 - (Free Research)
This research paper, presented by Trend Micro, examines the ZeuS botnet; a cyber-criminal tool primarily used to steal money. Access this paper now to learn how ZeuS works, who is behind this crimeware, ZeuS variants now emerging and more. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Mobile Application Risks by Veracode, Inc.

May 11, 2012 - (Free Research)
<p>In this presentation, Veracode’s Vice President of Security Research, Chris Eng, will outline the Top 10 Mobile Application Risks, designed to educate developers and security professionals about the mobile application behavior – both maliciously- designed or inadvertent – putting users at risk.</p> 
(WEBCAST) READ ABSTRACT |

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award by Genesys

August 14, 2013 - (Free Research)
Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM). 
(WHITE PAPER) READ ABSTRACT |

Designing Great Visualizations by Tableau Software

April 20, 2009 - (Free Research)
Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution. 
(WHITE PAPER) READ ABSTRACT |

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World by Cisco Systems, Inc.

August 17, 2012 - (Free Research)
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them. 
(WHITE PAPER) READ ABSTRACT |

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM

May 2008 - (Free Research)
This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments. 
(WHITE PAPER)

How to tackle identity management and federated identity by ComputerWeekly.com

November 2010 - (Free Research)
The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation. 
(WHITE PAPER) READ ABSTRACT |

What if? Unleashing the Potential of Digital Signage by Insight

December 2012 - (Free Research)
In this presentation transcript, Principle Analyst Zeus Kerravala of ZK Research reveals the secrets of utilizing digital signage to its fullest potential. Learn the transformations this technology has gone through, where it's going, and how businesses have successfully leveraged its power. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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