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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Microsoft announces new office 365 offerings by ComputerWeekly.com

March 15, 2013 - (Free Research)
Analyst group, Nucleus Research assesses Microsoft's plans to  update to its Office 365 cloud services, including enhanced social capabilities with SharePoint and Yammer. 
(ANALYST REPORT) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 25, 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

Get the most out of your data backup tapes: Caring for magnetic media by Quantum Corporation

September 17, 2010 - (Free Research)
Manufacturers have specific instructions for the care of magnetic tape cartridges, which differ from tape technology to tape technology. It's important to follow those instructions in addition to the general suggestions presented here. Read this tutorial now to find out so much more. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 24, 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

The Insider Threat and Mobile Devices: Employees Often Evade and Ignore Security Policies by IronKey

May 26, 2009 - (Free Research)
Check out this presentation transcript to learn about the results of a study concerned with the extent to which employees in U.S. companies are complying or not complying with reasonable data protection and security practices. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using the F5 Acopia ARX for Automated Storage Tiering by F5 Networks

September 2008 - (Free Research)
IT organizations have the challenging task of managing an ever increasing amount of file data. The F5 Acopia intelligent file virtualization solution provides an automated tiering approach, without the drawbacks associated with other solutions. 
(WHITE PAPER) READ ABSTRACT |

Bringing System Management to Messaging & Collaboration by ComputerWeekly.com

April 2014 - (Free Research)
The fast growing interaction between email, collaboration and social media is creating new management pressures. Analysts Bernt Ostergaard and Clive Longbottom offer answers in this paper from Quocirca. 
(ANALYST REPORT) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

McAfee Total Protection for Secure Business by Insight

March 2010 - (Free Research)
McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc.

October 2009 - (Free Research)
This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. 
(WHITE PAPER) READ ABSTRACT |

LimelightDELIVER: Fast, Reliable, and Scalable Delivery of Video, Music, Games, Social Media, and Software by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn about LimelightDELIVER, which is designed to accelerate rich media delivery to huge audiences, reducing the load on your infrastructure. LimelightDELIVER also accelerates delivery of standard web file formats, such as JPEG, GIF, JavaScript, CSS, and HTML. 
(ARTICLE) READ ABSTRACT |

Is Social Media Transforming Your Business? by Oracle Corporation

March 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.   
(WHITE PAPER) READ ABSTRACT |

Emerging Media Series: The Influence of Podcasts on B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company)

July 2006 - (Free Research)
This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism. 
(ANALYST REPORT) READ ABSTRACT |

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Anticipating the Bandwidth Bottleneck by Motorola, Inc.

December 2008 - (Free Research)
This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home. 
(WHITE PAPER) READ ABSTRACT |

Akamai Insight: Time to Market Matters for Online Video Media by Akamai Technologies

May 2008 - (Free Research)
Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Picking the Right Thin Client by Pano Logic, Inc

December 2009 - (Free Research)
This presentation transcript, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation

May 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper. 
(WHITE PAPER) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM

February 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman. 
(EGUIDE) READ ABSTRACT |

A more social contact center by Salesforce.com

March 2012 - (Free Research)
In this expert e-guide, you will discover ways that contact centers are using social media channels to manage customer contact volume and the 10 steps to creating a call center social media strategy. 
(EGUIDE) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com

February 2012 - (Free Research)
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. 
(EBOOK) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Digital Asset Management by EMC Corporation

March 2008 - (Free Research)
The EMC Documentum digital asset management solution provides a platform and Web interface that makes video accessible across the enterprise while supporting collaborative business processes. 
(WHITE PAPER) READ ABSTRACT |

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