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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Automating Fax and Email Orders into ERP by Esker Inc.

May 2012 - (Free Research)
<p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p> 
(WHITE PAPER) READ ABSTRACT |

GFI FAXmaker for Exchange/SMTP/Lotus -- 30-day Trial by GFI Software

November 2007 - (Free Research)
Fax servers can make sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client. Download this 30-day trial version to see how GFI FAXmaker can save valuable time for IT administrators and managers. 
(DEMO)

Essential email security: Bloor Research Report by Mimecast

April 2012 - (Free Research)
This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security. 
(ANALYST REPORT) READ ABSTRACT |

MarketScope for Email Systems, 2011 by Dell and VMware

June 2011 - (Free Research)
Access this Gartner Research report for the enterprise email market highlights of 2011. Plus, gain in-depth reviews of 8 leading vendor products and services. 
(WHITE PAPER) READ ABSTRACT |

Comparing VMware Zimbra with Leading Email and Collaboration Platforms by Dell and VMware

August 2011 - (Free Research)
This paper explains how VMware Zimbra® delivers more value to small and mid-sized businesses than competing email/collaboration solutions, including greater user productivity, efficiency and agility. 
(WHITE PAPER) READ ABSTRACT |

Security Checklist by Mimecast

December 2011 - (Free Research)
Access this exclusive security checklist to determine whether your needs are being met by your email security provider, and find out how you can get the value you deserve if you’re experiencing problems with outages, support issues or more. 
(WHITE PAPER) READ ABSTRACT |

SaaS: Threat mitigation from the cloud by Mimecast

April 2012 - (Free Research)
Discover how outsourcing your email security to the cloud can enhance your overall security strategy while decreasing management costs and increasing availability. Explore the key advantages of Security-as-a-Service in this essential resource. 
(WHITE PAPER) READ ABSTRACT |

Five steps to your email retention and preservation program by Mimecast

December 2010 - (Free Research)
<p>Discover 5 key steps to creating a practical data retention policy and achieving information governance in this essential resource. Find out how smart policies can help you streamline e-discovery processes and ensure that important email documents are preserved.</p> 
(WHITE PAPER) READ ABSTRACT |

Best and Worst Practices for Exchange email archiving by Metalogix

March 2012 - (Free Research)
In this expert e-guide, discover the best and worst practices for email archiving, and review an essential checklist for ensuring that Exchange archives remain compliant. 
(EGUIDE) READ ABSTRACT |

Kahuna Ventures Eliminates Email PST Files and Improves Data Retention and Recovery with Metalogix by Metalogix

February 2012 - (Free Research)
Discover how a company reduced its email volume by 50 percent and enabled faster backups and recovery with an email archiving solution. Explore the advantages of implementing this archiving system, including the ability to eliminate management of burdensome PST files and comprehensive legal retention features. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 2012 - (Free Research)
This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security. 
(EZINE) READ ABSTRACT |

Sending and Storing Emails - The Regulatory Regime by Proofpoint, Inc.

January 2012 - (Free Research)
While email has become the most commonly used form of commercial communication, there are a number of inherent legal and security risks. In this resource explore the regulatory regime in the EU and United Kingdom relating to the use and storage of emails, and the legal consequences from unintentional or deliberate misuse. 
(WHITE PAPER) READ ABSTRACT |

Moving Email Management to the Cloud: Understanding IT Transitions by Mimecast

August 2010 - (Free Research)
During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more! 
(WEBCAST) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. 
(WEBCAST) READ ABSTRACT |

Definitive Guide to Exchange Server 2010 Migration: Chapter 1: Under the Hood of Exchange Server 2010 by Dell, Inc. and Intel

May 2011 - (Free Research)
Migrating to Exchange Server 2010 from the 2007 edition is becoming a must, as the 2010 edition offers improved email archiving, high-availability, and optimal storage features. But as you begin to explore the possibilities of upgrading to Exchange 2010, do you have a proper plan in place? 
(EBOOK) READ ABSTRACT |

Best Practices for Unified Communications Migrations and Management by Quest Software

March 2012 - (Free Research)
There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project. 
(WEBCAST) READ ABSTRACT |

Microsoft Exchange Consolidation and TCO: Dell PowerEdge R720xd VS. HP Proliant DL380 G6: Expand Your Email Capacity and Gain Room to Grow with IT Payback in Less than 19 Months by Dell, Inc. and Intel

May 2012 - (Free Research)
Discover how you can drastically consolidate your Exchange servers and lower TCO by adopting powerful new servers. This report compares the performance and response times of running Exchange workloads on Dell PowerEdge R720xd server versus HP Proliant DL380 G6 servers.<br /><br /> 
(TEST RESULTS) READ ABSTRACT |

Microsoft Exchange Consolidation and TCO: Dell PowerEdge R720xd VS. HP Proliant DL380 G7: Expand Your Email Capacity and Gain Room to Grow with IT Payback in Less than 19 Months by Dell, Inc. and Intel

May 2012 - (Free Research)
Discover how you can drastically consolidate your Exchange servers and lower TCO by adopting powerful new servers. This report compares the performance and response times of running Exchange workloads on Dell PowerEdge R720xd server versus HP Proliant DL380 G7 servers. 
(TEST RESULTS) READ ABSTRACT |

Expert ways to maximize security in Exchange by Mimecast

May 2012 - (Free Research)
This expert e-guide provides tips for maximizing Exchange security, including how to leverage the enhanced capabilities in Forefront Protection 2010. In addition, it reviews the 6 most commonly overlooked Exchange security vulnerabilities. 
(EGUIDE) READ ABSTRACT |

Why Content Filters Can't Eradicate spam by Mimecast

April 2012 - (Free Research)
Explore the current challenges of eliminating spam in this essential resource. Find out how improved techniques such as advanced reputation and protocol connection filters are helping admins combat spam effectively. 
(WHITE PAPER) READ ABSTRACT |

Making a Single View of the Customer Work by DataFlux Corporation

June 2011 - (Free Research)
As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. 
(WHITE PAPER) READ ABSTRACT |

How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 2010 - (Free Research)
Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 
(WHITE PAPER) READ ABSTRACT |

CW+ Open Group: The Open Group Architecture Framework (TOGAF™ 9) and the US Department of Defense Architecture Framework by ComputerWeekly.com

October 2010 - (Free Research)
Numerous architecture framework standards have been developed and matured over the past decade and the focus of these frameworks is diverse. Many engineers believe there is an ―either or‖ decision to be made regarding these frameworks; however, this is not always the case. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 439 | Next Page

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