This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. 

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. 

In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction. 

Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers. 

Exchange Server 2007 changed the way your communications infrastructure operated forever, delivering a potent and powerful e-mail engine. And with Exchange Server 2010, Microsoft’s upped the ante, delivering a more powerful feature set and functionality. But does all of this mean bigger management headaches? 

This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism. 

This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution. 

<p>This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity.</p> 

This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy. 

Improve performance, implement security procedures, and institute server redundancy that is invisible to the user by leveraging the strategic point of control that exists between the servers in the data center and the Internet. 

While cloud computing has gained increasing popularity, the concerns about user access and privilege accounts are still often left to be addressed. In this resource, uncover an approach to help tackle these challenges and proactively enforce access policies to control privileged accounts in the cloud. 

The security threats that we face are getting ever more harmful. They are targeted, use a complex range of techniques, are sophisticated in their ability to defeat reactive security defenses and can cost their victims dearly. In this resource explore how to take back control in today's complex threat lanscape using application change and control.