General Competitive White Papers, General Competitive Software, General Competitive Research, Hardware and Services

Lending and Credit Solution Brief by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.

(WHITE PAPER)

READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

READ ABSTRACT |

Have You Earned Your Customers’ Trust? by inContact

January 2012 - (Free Research)

Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.

(WHITE PAPER)

READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

READ ABSTRACT |

Work Smarter. Sell Better. Win More. by SAP America, Inc.

April 2012 - (Free Research)

Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.

(WHITE PAPER)

READ ABSTRACT |

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 2012 - (Free Research)

<p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>

(WHITE PAPER)

READ ABSTRACT |

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc

January 2009 - (Free Research)

This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.

(WHITE PAPER)

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 2012 - (Free Research)

Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

(WHITE PAPER)

READ ABSTRACT |

Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)

This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.

(EGUIDE)

READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Smart Organisations by ComputerWeekly.com

October 2011 - (Free Research)

Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.

(WHITE PAPER)

READ ABSTRACT |

Business Analytics – Pushing Towards Relevance by IBM

May 2012 - (Free Research)

This paper details the current state of business analytics, revealing why it's not as pervasive as one may think. Read this now and learn some best practices that will help CIOs spearhead their company's BI initiatives to make better use of data for a competitive advantage.

(WHITE PAPER)

READ ABSTRACT |

3 Distribution Goals to Set and Keep in Order to Gain a Competitive Advantage

by Epicor Software Corporation

April 2012 - (Free Research)

Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success.

(WHITE PAPER)

READ ABSTRACT |

Speeding Insight, Decisions, and Action at Critical Moments of Engagement: Boosting Performance Through Business Analytics by SAP America, Inc.

August 2011 - (Free Research)

This paper examines how analytics and BI can be used to get speedy insight, decisions and action at critical business moments.

(WHITE PAPER)

READ ABSTRACT |

Seven Reasons You Need Predictive Analytics Today by IBM

November 2010 - (Free Research)

Read this white paper to uncover why predictive analytics is becoming a necessity for companies to gain and maintain an advantage. Read on to learn how predictive analytics enables people all across your business to gain more insight, make better decisions and take more decisive actions when they matter most.

(WHITE PAPER)

READ ABSTRACT |

VMware vSphere 5: Competitive Reviewer’s Guide by Dell and VMware

February 2012 - (Free Research)

Compare VMware vSphere 5 to competing virtualization products such as Microsoft Hyper-V, Citrix XenServer, or Red Hat Enterprise Virtualization (KVM) in this guide. Discover the key competitive advantages VMware has over the competition in an in-depth review of features.

(WHITE PAPER)

READ ABSTRACT |

The Coming of Age for Small to Mid-Sized Manufacturers Ways to Modernize Your Company and Stay Competitive by IQMS

March 2012 - (Free Research)

This white paper discusses why you should consider modernizing your company’s processes and strategies and provides 7 practical ways to make your business more sophisticated.

(WHITE PAPER)

READ ABSTRACT |

Levelling the Playing Field: How Companies Use Data for Competitive Advantage by SAP America, Inc.

August 2011 - (Free Research)

This report from the Economist Intelligence Unit examines how their practices are evolving and offers examples of data use at some highly successful companies.

(WHITE PAPER)

READ ABSTRACT |

Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.

April 2012 - (Free Research)

This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.

(WHITE PAPER)

READ ABSTRACT |

Gaining Competitive Differentiation from Business Intelligence by SAP America, Inc.

September 2009 - (Free Research)

The need to access and evaluate key performance indicators (KPIs) to enable revenue growth, cost cutting and containment, product and service innovation, and risk management is driving organizations of all sizes to continue to adopt BI and analytics solutions at a rapid pace.

(WHITE PAPER)

READ ABSTRACT |

Five Steps to Delivering Business Intelligence- With or Without a Data Warehouse by Dell, Inc. and Intel

October 2011 - (Free Research)

For SMBs, business intelligence is a critical technology initiative that allows them to gain competitive advantages and improve business responsiveness with limited costs. Access this white paper to learn the five crucial steps for delivering optimal BI in your organization.

(WHITE PAPER)

READ ABSTRACT |

Seven SOA Practices to Unlock Business Value by Software AG

July 2011 - (Free Research)

Review this informative paper and uncover the 7 essential SOA practices that can help your company gain competitive advantage and increase revenues.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)