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Case Study: North York General Hospital Doubles Storage Performance: Cutting Costs and Simplifying Management by Standardizing on IBM XIV by IBM

August 22, 2011 - (Free Research)
This case study details how North York General Hospital's implementaiton of the IBM XIV Storage Systemen helped them reduce rackspace requirements and cut data center hosting costs. They now have a fast, resilient and flexible storage architecture that will support their mission-critical IT systems for years to come. 
(CASE STUDY) READ ABSTRACT |

Making the business case for dynamic case management by IBM

November 02, 2011 - (Free Research)
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. 
(EBOOK)

By enhancing ‘knowledge work,’ DCM generates new value in the enterprise by IBM

November 17, 2011 - (Free Research)
Too often, discussions about case management in general—and dynamic case management (DCM) in particular—focus on the IT aspects. But to reap long-term, widespread benefits from DCM, it’s important to understand the business benefits and challenges as well. 
(EGUIDE) READ ABSTRACT |

Rochester General Relies on MOVEit to Transfer Medical Records and Meet HIPAA/HITECH Compliance by Ipswitch File Transfer

May 31, 2013 - (Free Research)
This two-page case study unveils the security solution Rochester General Hospital put in place to help them quickly, easily, and securely track file transfers while simultaneously complying all regulatory requirements. 
(CASE STUDY) READ ABSTRACT |

Court Case Management from IBM by IBM

March 28, 2011 - (Free Research)
Read this paper to learn how advanced case management solutions from IBM can help assist organizations in a wide array of case management scenarios. 
(WHITE PAPER) READ ABSTRACT |

Gartner's Magic Quadrant for Security Information and Event Management 2008 by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. 
(WHITE PAPER) READ ABSTRACT |

DCM serves as a useful tool for a business approach to process management by IBM

November 2011 - (Free Research)
Check out this tip guide today to learn how dynamic case management (DCM) serves as a useful tool for a business approach to process management. 
(EGUIDE) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. 
(WEBCAST) READ ABSTRACT |

Data Encryption 101: A Pragmatic Approach to PCI Compliance by Prime Factors, Inc.

September 2010 - (Free Research)
The focus of this paper is to help you understand which specific security technologies and implementation models are appropriate, but first, let’s get a clear picture of what needs to be accomplished. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company)

June 2012 - (Free Research)
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. 
(WEBCAST) READ ABSTRACT |

HP StorageWorks SAN Virtualization Services Platform by HP StorageWorks Division India

May 2009 - (Free Research)
This paper provides a general overview of virtualization technology and explains in more detail the value of storage virtualization in modern IT infrastructures. It presents a number of common use cases and describes more specifically the benefits of the SVSP in those scenarios. 
(WHITE PAPER) READ ABSTRACT |

Ixia Black Book: Long Term Evolution - Access by Ixia

December 2012 - (Free Research)
This in-depth guide provides a general overview of the LTE technology market and explores some informative case studies about LTE. 
(WHITE PAPER) READ ABSTRACT |

Case Study: San Diego Gastroenterology Medical Associates by ESET

August 2010 - (Free Research)
Read this case to learn about one company's battle with virus protection and what they did to overcome it. 
(CASE STUDY) READ ABSTRACT |

Cisco Spam & Virus Blocker Frees Up Hours and Inboxes for Small Businesses by Cisco Systems, Inc.

February 2009 - (Free Research)
Spam email continues to be a big problem, even for small businesses. LUNAR, a product development consulting firm, had a major spam problem despite having just 50 employees. They found relief with Cisco's Spam and Virus Blocker. This case study details how LUNAR and other small businesses implemented and then benefited from this Cisco software. 
(CASE STUDY) READ ABSTRACT |

Cost/Benefit Case for IBM PureData System for Analytics: Comparing Costs and Time to Value with Teradata Data Warehouse Appliance by IBM

April 2013 - (Free Research)
Appliances are no longer a single category of solution. The market has segmented into offerings designed for different types and sizes of workload. Access this white paper today to learn about the principal competitors in the midrange to high-end appliance bracket, and more. 
(WHITE PAPER) READ ABSTRACT |

The Risks of Using Spreadsheets for Statistical Analysis by IBM

October 2011 - (Free Research)
This paper presents some points you should consider if you use, or plan to use, a spreadsheet to perform statistical analysis. It also describes an alternative that in many cases will be more suitable. 
(WHITE PAPER) READ ABSTRACT |

ebizQ.net Tip Guide: Evolving your dynamic case management strategy by IBM

September 2011 - (Free Research)
This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on best practices and pitfalls in DCM adoption. 
(EGUIDE) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

CW+: Quocirca Report: Building a case for data centre infrastructure management by ComputerWeekly.com

July 2010 - (Free Research)
Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments. 
(WHITE PAPER) READ ABSTRACT |

E-Discovery, Case Management & Litigation Hold: Comprehensive Archive and Search Capability to Meet Legal and Regulatory Requirements by Mimecast

August 2010 - (Free Research)
Mimecast Unified Email Management™ is a cost effective Software-as-a-Service solution that offers integrated E-Discovery, Litigation Hold and Case Managment functionality, giving you the tools you need to rapidly execute data preservation policies and email discovery requests and guard against the risk of failing to produce required information. 
(DATA SHEET) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc.

August 2012 - (Free Research)
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. 
(WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Public complaints case study by SAS

March 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions. 
(CASE STUDY) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation

June 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

Case Study: ORDISMATIC Uses Panda Cloud Email Protection to Protect Its Clients from Spam by Panda Security

November 2009 - (Free Research)
Read this brief case study to learn how Panda Cloud Email Protection helped ORDISMATIC, an IT vendor, to simplify risk management, reduce operating costs, increase productivity, and achieve significant decreases in spam. 
(CASE STUDY) READ ABSTRACT |

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