General Based White Papers, General Based Software, General Based Research, Hardware and Services

CW Special Report on Microsoft by ComputerWeekly.com

November 24, 2010 - (Free Research)

This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.

(IT BRIEFING)

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General Guidelines for Building Effective Service Catalogs by Global Knowledge

December 06, 2011 - (Free Research)

In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.

(WHITE PAPER)

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Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)

For every area of your datacenter, Sun Professional Services has created a tailored assessment service.

(WHITE PAPER)

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Get the most out of your data backup tapes: Caring for magnetic media by Quantum Corporation

September 2010 - (Free Research)

Manufacturers have specific instructions for the care of magnetic tape cartridges, which differ from tape technology to tape technology. It's important to follow those instructions in addition to the general suggestions presented here. Read this tutorial now to find out so much more.

(WHITE PAPER)

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Medtronic Improves Productivity by Using Winshuttle for Large-Scale Data Transfer by Winshuttle, LLC

March 2012 - (Free Research)

This case study outlines how Medtronic, the largest medical technology company in the world, successfully managed to transfer large amounts of data from Excel to SAP with minimal error or SAP downtime. Read this paper to learn how Medtronic achieved its user productivity goals for maximum business gain.

(CASE STUDY)

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General Backup Purchasing Considerations by Quantum Corporation

December 2008 - (Free Research)

This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Presentation Transcript: College of Virtualization - Lessons in Implementing a Cost-Effective Disaster Recovery Plan by Dell and VMware

March 2010 - (Free Research)

This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.

(PRESENTATION TRANSCRIPT)

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A Foundation for Universal WAN Optimization by Silver Peak

February 2012 - (Free Research)

The Future of the WAN: Universal Optimization

(WHITE PAPER)

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Collaboration: Working Together Means Working Smarter by Dell, Inc. and Intel

January 2010 - (Free Research)

Think about the ways your business could perform better if your employees were connected to each other and to your data. This article tackles some typical business collaboration challenges and how servers can help conquer them.

(JOURNAL ARTICLE)

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CW+: Quocirca Report: Building a case for data centre infrastructure management by ComputerWeekly.com

July 2010 - (Free Research)

Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Digital Document Delivery and Management: Achieving Compliance, Security and Improved Patient Care by OpenText

April 2012 - (Free Research)

This resource explores how, by integrating fax-based information delivery with EHR systems, today's hospitals will not only increase efficiency and reduce operating costs, but will also be able to meet strict compliance regulations like HIPAA and HITECH.

(WHITE PAPER)

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Moving Email Management to the Cloud: Understanding IT Transitions by Mimecast

August 2010 - (Free Research)

During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more!

(WEBCAST)

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Cloud computing with the acquisition of Boomi by Dell, Inc. and Intel

October 2011 - (Free Research)

With cloud computing rapidly increasing in popularity, businesses are look for solutions that further enhance cloud capabilities. Watch this brief video to learn about a flexible open-based solution that can save your business time and money while simultaneously enhancing your cloud experience.

(VIDEOCAST)

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Access Control Lists (ACLs) by Global Knowledge

August 2009 - (Free Research)

In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").

(WHITE PAPER)

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Winshuttle Pays Off for HR Department at Southwark Council by Winshuttle, LLC

May 2012 - (Free Research)

Human resources (HR) departments in large companies often struggle with keeping track of employees and paperwork while maintaining efficiency. Read this brief case study to discover how you can improve efficiency by minimizing SAP data entry in the HR department with the help of Winshuttle Transaction, an automated data entry system.

(CASE STUDY)

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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.

(CASE STUDY)

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A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel

March 2010 - (Free Research)

This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth.

(WHITE PAPER)

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BI Trends and Strategies E-Zine Issue 6 by SearchBusinessAnalytics

May 2012 - (Free Research)

This edition of BI Trends and Strategies opens with a piece by Lou Agosta on the need for data warehouses to adapt to new data types, innovation and big data. Alan R. Earls also offers advice for incorporating spreadsheets into your BI programs without problems and Richard Herschel calls for universities to step up their BI and analytics programs.

(EZINE)

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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 2012 - (Free Research)

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

(EZINE)

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Making the most of SharePoint with Exchange and Outlook by Dell, Inc. and Intel

May 2012 - (Free Research)

Discover how you can successfully integate SharePoint and Exchange to enhance business communication and collaboration in this expert webcast.

(VIDEO)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 2011 - (Free Research)

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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Common SharePoint integration issues with Exchange and Outlook by Dell, Inc. and Intel

May 2012 - (Free Research)

Discover how you can avoid common pitfalls and successfully integrate SharePoint with Exchange to simplify business communication and collaboration at your company.

(PODCAST)

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Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks by OpenText

April 2012 - (Free Research)

This white paper explores the potential compliance related benefits to adopting fax server technology.

(WHITE PAPER)

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