TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.

Controlling Complexity in Agile and Traditional Development Environments Webcast by Coverity Inc March 19, 2008 - (Free Research) Thomas Murphy and Ben Chelf review how traditional and agile development organizations are leveraging new analysis techniques to accelerate the delivery of secure, high quality applications in today’s competitive software industry. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Vulnerability Assessments: Guidelines to Maximize Performance by Lumension Security February 12, 2008 - (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Top 10 Risk and Security Audit Findings to Avoid by Applied Identity June 2008 - (Free Research) Check out this white paper from Gartner Research to find out about the top 10 risk and security audit findings and how your company can address them. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) April 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (PODCAST) READ ABSTRACT | GO TO PODCAST

z -Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) December 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CA White Paper: Getting Started with a Project Management Office (PMO) by CA. March 2008 - (Free Research) This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA. March 2008 - (Free Research) In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. This white paper discusses tips and techniques for setting up effective, iteractive benchmarking and project rollout. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Communications Supply Chain Solutions Suite by ModusLink (E-mail this company) ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services.  (SERVICE) GO TO DETAILED REPORT

Project Risk - Why are 50% of IT projects still failing by CA. April 2008 - (Free Research) This podcast addresses issues such as project failure rates and wasted investments as well as highlight best practices for guidance on implementing successful project management initiatives at your organization. (PODCAST) READ ABSTRACT | GO TO PODCAST

Consumer Electronics Storage Manufacturer Improves the Efficiency & Cost-Effectiveness Of Their Global Supply Chain with Modus Link by ModusLink (E-mail this company) December 2007 - (Free Research) The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Meeting Inventory Goals and Customer Expectations through Supply Chain Visibility - World Wide by ModusLink (E-mail this company) February 2007 - (Free Research) Listen to this podcast to hear actionable information about how to simplify global supply chain management, techniques for reducing Inventory E&O and materials waste, advantages of multi-location sourcing, production and distribution, and achieving inventory optimization through global demand driven planning methodology. (PODCAST) READ ABSTRACT | GO TO PODCAST

ModusLink: Manage and Perform End-to-End Supply Chain Processes by ModusLink (E-mail this company) We partner with you to manage and perform end-to-end supply chain processes including demand and inventory planning for materials procurement, manufacturing, assembly, packaging, and delivery of products to your customers.  (SERVICE) GO TO DETAILED REPORT

Gartner Magic Quadrant for Integrated SOA Governance Technology Sets, 2007 by IBM. June 2008 - (Free Research) This Gartner Research Note examines the market for SOA governance through a set of integrated technologies. (WHITE PAPER) GO TO WHITE PAPER

When the Personal Meets the Professional by BlackBerry May 2008 - (Free Research) From laptops to smartphones, VPNs to SMS, every midmarket business must manage a growing number of mobile technologies, many of them creeping over from the consumer sphere. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CMDB in the Enterprise Podcast by Hewlett-Packard Company March 2008 - (Free Research) To better understand CMDB technology and its advantages, download this podcast. (PODCAST) READ ABSTRACT | GO TO PODCAST

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks (E-mail this company) November 2007 - (Free Research) Today’s businesses must operate in a drastically changing environment. Forrester has found that most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester Consulting online survey of 300 IT decision-makers and influencers in North America. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Epicor Enterprise ERP Solution for Midmarket Businesses by Epicor Software Corporation. Epicor Enterprise is a tightly integrated and industry-specific end-to-end ERP solution for midmarket businesses. Through its six application suites it provides access to the right information, from the right source, at the right time, empowering users throughout the value chain to make valid, accurate and informed decisions.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Magic Quadrant for SSL VPN, North America, 3Q07 by SonicWALL January 2008 - (Free Research) Gartner ranks vendors in the Magic Quadrant based on performance for calendar year 2006 through the end of September 2007 and on additional road map and client reviews received up to publication date. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BUSINESS INTELLIGENCE FOR THE MIDSIZE ORGANIZATION FEATURING RESEARCH FROM GARTNER by Cognos Incorporated February 2008 - (Free Research) With Cognos Now!. Compassion's key metrics are continuously updated from multiple data sources -including the organization's contributions database and its Business Process Management (BPM) system. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Understanding Business Intelligence and Your Bottom Line by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) While many BI vendors want you to think that their pricey, industrial-strength solutions are absolutely necessary for the small and midsized business (SMB) sector, our research shows otherwise. Since all SMBs can benefit from BI tools, this paper provides a way for them to determine what tools they really need to make bottom line improvements. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

LoadRunner by Mercury (E-mail this company) LoadRunner is a load testing tool that predicts system behavior and performance. It exercises your entire enterprise infrastructure by emulating thousands of users and employs performance monitors to identify and isolate problems. By using LoadRunner, you can minimize testing cycles, optimize performance, and accelerate deployment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT. eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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