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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos by Alcatel-Lucent

May 2008 - (Free Research)
To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a... 
(WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
(WHITE PAPER) READ ABSTRACT |

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters

December 2008 - (Free Research)
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data. 
(WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
(WHITE PAPER) READ ABSTRACT |

VDI Done Differently: A Case Study - Town of Lincoln, Massachusetts by Virtual Computer, Inc.

May 2011 - (Free Research)
How did one man manage the entire desktop infrastructure of Lincoln, Massachusetts? A near-constant demand for physical desktop support meant high inefficiency for critical public works. This case study reveals how one IT director moved his town forward to a hardware refresh and Windows 7 migration by leveraging desktop virtualization. 
(CASE STUDY) READ ABSTRACT |

Information Security Magazine - February 2010: Under Control by Information Security Magazine

February 2010 - (Free Research)
Feature articles this month cover bringing data loss prevention coverage to mobile endpoints, readers’ security priorities and top investments for 2010, and new compliance mandates in Massachusetts and Nevada that signal a new generation of data protection laws. Read on for these great articles and more. 
(EZINE)

The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com

June 2009 - (Free Research)
Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. 
(EBOOK) READ ABSTRACT |

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. 
(WHITE PAPER) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.

January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. 
(EGUIDE) READ ABSTRACT |

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff by VMware, Inc.

August 2011 - (Free Research)
This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire. 
(WHITE PAPER) READ ABSTRACT |

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 2011 - (Free Research)
<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 
(WHITE PAPER) READ ABSTRACT |

The Business Impact of Data Security Regulations: Featuring Massachusetts by Sophos, Inc.

November 2009 - (Free Research)
Massachusetts has taken the lead in passing a new regulation - 201 CMR 17:00 -that requires companies to implement a comprehensive data security plan that includes encryption. This article discusses some aspects of this regulation and offers suggestions on how data security best practices can help with compliance. 
(WHITE PAPER) READ ABSTRACT |

NetApp’s Crafty Acquisition of Akorri Will Be Boon to Users — and Not Just NetApp Users by NetApp

March 2011 - (Free Research)
Read this white paper to learn more about the acquisition of Akorri Networks, Inc. by NetApp. and the ways in which this merger is helping to provide customers with new virtualization technologies. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Building a Successful SOA Strategy by Oracle Corporation

October 2010 - (Free Research)
This e-guide discusses an architecture-driven SOA paradigm, and what's been holding back adoption of this type of approach. It also looks at the cultural, organizational and operational impact of an architecture-driven SOA, and why the SOA architect needs to step up and lead. 
(EGUIDE) READ ABSTRACT |

The business impact of data security regulations: Featuring Massachusetts by Sophos, Inc.

June 2009 - (Free Research)
This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Essentials for Privileged Account Management by FoxT

February 2010 - (Free Research)
In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. 
(WHITE PAPER) READ ABSTRACT |

jQuery on Rails (The Real Ones) by The Ajax Experience

January 2009 - (Free Research)
The talk examines how to develop and enterprise solution for leveraging a diverse server-side framework portfolio and deliver a consistent experience to end users. 
(PODCAST) READ ABSTRACT |

Enterprise Content Management for Transforming Government by EMC Corporation

December 2010 - (Free Research)
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency? 
(WHITE PAPER) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM

December 2008 - (Free Research)
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. 
(WHITE PAPER) READ ABSTRACT |

Manchester Essex Regional School District: Virtualization helps a Massachusetts school district deliver better education while reducing costs, IT staff burdens and environmental impact by VMware, Inc.

July 2011 - (Free Research)
The Manchester Essex Regional School District was looking to build a new school for its 8500 student body, tasking the IT department with finding the most effective way to help build and manage an energy-efficient IT infrastructure. This white paper highlights how VMware data center virtualization and other software helped them achieve their goals. 
(WHITE PAPER) READ ABSTRACT |

The Future of Web Content Management by Ektron, Inc.

May 2011 - (Free Research)
When a content management team is no longer enough to successfully attract and retain customers, what does the future hold for content management? How does context fit into the picture? 
(WHITE PAPER) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

February 2010 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

October 2008 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Case Study: Physician Organization Secures VMware Virtualized Environment with Trend Micro Deep Security  by Trend Micro

October 2009 - (Free Research)
This case study illustrates how a physicians' organization providing medical management services to 1,500 members was able to introduce Trend Micro's Deep Security solution and achieve increased security, increased flexibility, reduced costs, streamlined administration, and easy scalability. 
(CASE STUDY) READ ABSTRACT |

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