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The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos by Alcatel-Lucent May 2008 - (Free Research) To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...  (WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

CIO Strategies for Consumerization: The Future of Enterprise Mobile Computing by Dell, Inc. and Microsoft August 2011 - (Free Research) Access this paper to learn about five trends that are shaping the future of enterprise mobility, and get nine recommendations for the new era of enterprise mobility. Finally, learn how Dell is uniquely prepared to help customers embrace and manage consumerization and the challenges and risks that come with consumerization-related changes.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Is SaaS the Future of Enterprise Security? by Webroot June 2009 - (Free Research) This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Cloud's Impact on the Future of IT by Hewlett-Packard Company October 2011 - (Free Research) Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead.  (WHITE PAPER) READ ABSTRACT |

Smarter Service: The Contact Center of the Future by Oracle Corporation September 2012 - (Free Research) Today's consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels, retailers risk alienating customers and driving them to other brands. Many retailers are deploying software-as-a-service (SaaS) contact center systems to address these problems.  (EBOOK) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Cloud Computing and the Cloud-Ready Data Center Network by Juniper Networks, Inc. October 2009 - (Free Research) Juniper Networks was founded on the vision of connecting everything and empowering everyone. Establishing a relationship with a network partner like Juniper can help IT organizations reap the benefits of cloud computing and increase network effectiveness to meet current and future technological and business requirements.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com May 2013 - (Free Research) In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.  (EZINE) READ ABSTRACT |

SAP HANA - what does the future look like? by Hewlett-Packard Limited July 2012 - (Free Research) This brief video delves into what the future looks like for HANA, SAP innovative in-memory analytics technology. Check it out to determine if adopting today makes sense for your organization.  (VIDEO) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive July 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive June 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.  (WEBCAST) READ ABSTRACT |

The Quest for a Cloud Integration Strategy by Dell, Inc. October 2011 - (Free Research) This paper discusses how it is equally critical that businesses consider the need for scalability- both in terms of the growth of the customer base and the expansion of back-office solutions to include future purchases of SaaS, PaaS, and cloud computing applications.  (WHITE PAPER)

The power of cloud: Driving business model innovation (Full Report) by IBM February 2012 - (Free Research) This paper offers a glimpse of how technology and social connectivity trends have created the perfect opportunity for you to embrace the power of the cloud to optimize, innovate and disrupt business models. Learn the results of a survey on how business and technology executives use the cloud today and how they plan to harness its power tomorrow.  (WHITE PAPER) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM December 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.  (WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company July 2012 - (Free Research) Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more.  (WEBCAST) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 1 by Hewlett-Packard Company July 2012 - (Free Research) This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.  (VIDEO) READ ABSTRACT |

Viewpoint Paper: Applications Transformation to the Cloud by Hewlett-Packard Company April 2012 - (Free Research) This exclusive white paper addresses key factors to consider when developing a strategic transformation plan for organizations looking to take advantage of mobile and cloud technologies. Find out more about the challenges aging applications portfolios present for cloud computing.  (WHITE PAPER) READ ABSTRACT |

The Next Smart Step in Enterprise IT Evolution by IBM May 2012 - (Free Research) Supporting the data center status quo is crippling IT today and strangling hopes of capturing future benefits. Check out this white paper outlining best practices for creating custom IT solutions for your organization.  (WHITE PAPER) READ ABSTRACT |

HP Enterprise Services eZine: Industry Edge – Travel Edition by Hewlett-Packard Limited July 2012 - (Free Research) IT innovations are creating endless opportunities for enterprises in the travel industry to improve their customers experience and expand their business. Learn about the possibilities IT trends such as mobility, cloud computing, and big data are creating for airline and rail providers.  (EZINE) READ ABSTRACT |

The Path from Vertical to Broad Business Application by HP & Intel® May 2013 - (Free Research) Download this informative resource that will expand your knowledge about high performance computing. Learn about the origins of this key business tool, and see what the future holds for this emerging technology.  (WEBCAST) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight September 2010 - (Free Research) Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation.  (WHITE PAPER) READ ABSTRACT |

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