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Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation

December 10, 2010 - (Free Research)

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.

(WHITE PAPER)

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The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation

January 14, 2011 - (Free Research)

Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions.

(EGUIDE)

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Podcast: Best practices for sales order processing and management by SAP America, Inc.

May 09, 2012 - (Free Research)

<p>Listen to this podcast as industry expert R "Ray" Wang explains what you can do to overcome common sales order management complications, and hear his advice on what technologies can help integrate information from across organizational functions to provide the highest quality data to order management applications.</p>

(PODCAST)

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CW Special Report on Microsoft by ComputerWeekly.com

November 24, 2010 - (Free Research)

This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.

(IT BRIEFING)

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Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation

December 10, 2010 - (Free Research)

“Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD

(CASE STUDY)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.

(VIDEO)

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Practice Management: Double Billing Rate and Improve Patient Services by HP and Intel

April 17, 2012 - (Free Research)

This brief white paper examines how one health care organization was able to improve practice management and accelerate EHR implementation with HP converged infrastructure.

(WHITE PAPER)

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Perceptions of business technology in the 21st century by ComputerWeekly.com

February 09, 2012 - (Free Research)

The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for CIOs, the IT function and the business.

(ESSENTIAL GUIDE)

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Transcending the Tactical: Strategic SAP® Solutions for Increased HR Productivity by Winshuttle, LLC

October 12, 2011 - (Free Research)

Strategic HR is essential to the long-term health of your organization. Focusing on talent identification and retention, workforce planning and succession management, rather than tactical HR duties such as payroll processing, can yield significant results. This paper outlines the business benefits of investing in strategic HR capabilities.

(WHITE PAPER)

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Micro Focus Helps iPass Achieve High Quality Standards to Thrive in a Complex Market by Micro Focus

May 17, 2012 - (Free Research)

Read this case study to learn how iPass, a mobile application developer, implemented automated testing in their real and live network mobility scenarios and the benefits they achieved.

(CASE STUDY)

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Understanding Windows Azure Storage Billing – Bandwidth, Transactions, and Capacity by Microsoft

July 08, 2010 - (Free Research)

View the helpful blog post to learn how to build the most cost-effective applications using Windows Azure Storage (WAS) by understanding how bandwidth, transactions, and capacity are billed.

(ARTICLE)

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Power Your Procurement Evolution with SAP Supplier Relationship Management by SAP America, Inc.

April 26, 2012 - (Free Research)

Businesses are seeking to increase bottom-line cost savings through sourcing and procurement functions. To generate value, forward-looking organizations are strengthening supplier relationships and making procurement a more strategic focus in the organization.

(WHITE PAPER)

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CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com

August 12, 2010 - (Free Research)

The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.

(WHITE PAPER)

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IT Infrastructure at Your Service: Today's challenging business climate is driving a move toward delivering IT functions as a service by NTT America, Inc., an NTT Communications company

May 24, 2012 - (Free Research)

This white paper reviews the top drivers behind IaaS adoption and discusses best practices for assessing and preparing the enterprise to transition to an IaaS framework.

(WHITE PAPER)

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Data Quality: A Survival Guide to Marketing by SAP America, Inc.

January 05, 2011 - (Free Research)

Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.

(WHITE PAPER)

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The TCP/IP and OSI Models by Global Knowledge

March 04, 2011 - (Free Research)

Check out this white paper to learn about two network protocol models, TCP/IP and OSI.

(WHITE PAPER)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 01, 2011 - (Free Research)

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.

(WHITE PAPER)

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Wayne Eckerson Discusses Utilizing Geospatial BI to Reach Business Goals by Esri

October 05, 2011 - (Free Research)

Watch this video session with BI expert Wayne Eckerson to learn the best practices aligning BI with your organization's business activities.

(VIDEO)

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The impact of Cloud on IT by ComputerWeekly.com

July 21, 2011 - (Free Research)

This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.

(ANALYST BRIEF)

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Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc

February 12, 2010 - (Free Research)

There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services.

(WHITE PAPER)

Securing Fixed Function Devices by McAfee, Inc.

May 22, 2012 - (Free Research)

While fixed-function devices such as point-of-sale (POS) systems, ATMs, mobile devices and more are subjected to the same threats and compliance requirements as regular endpoints, they also have their own innate security challenges. This paper uncovers a 3-pronged approach to securing fixed-function devices and how to effectively implement them.

(WHITE PAPER)

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Less paperwork gives local practice more time for patient care by HP and Intel

April 17, 2012 - (Free Research)

<p>Deploying EHR integrated practice management application can aid in replacing paper charts with electronic medical records and document 100% of patient encounters electronically! Download this case study to learn how Central Eye Consultants did it!</p>

(WHITE PAPER)

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SearchSAP.com E-Guide: Keys for optimal SAP sales order management by SAP America, Inc.

May 07, 2012 - (Free Research)

Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion.

(EGUIDE)

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