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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Expert data center management tips:  consolidating, collocating, or the cloud by SAVVIS

October 01, 2011 - (Free Research)
This expert resource explains the differences between two methods of data center outsourcing management (IaaS and DCaaS). Discover which makes sense for your business, and learn about the pros and cons of collocation, including ensured uptime and increased security. 
(EGUIDE) READ ABSTRACT |

What Emerson Hospital Gains By Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

Deliver Cost-Effective, Quality Care by Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Learn about a full-service, outsourced transcription option for healthcare enterprises that combines speech recognition with transcription services, enabling you to produce and deliver cost-effective, timely, and high-quality clinical documentation. 
(WHITE PAPER) READ ABSTRACT |

How the Carle Foundation Eliminates Documentation Costs and Preserves Jobs by Nuance

December 31, 2012 - (Free Research)
This case study reveals how the Carle Foundation lowered transcription costs without compromising quality and preserved jobs by outsourcing and onboarding with Nuance Transcription Services. 
(CASE STUDY) READ ABSTRACT |

Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance by Global Knowledge

January 29, 2013 - (Free Research)
If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. 
(WHITE PAPER) READ ABSTRACT |

IT as a Competitive Weapon: Gain Speed, Agility and Cost Efficiency with Your IT Infrastructure by SAVVIS

December 30, 2011 - (Free Research)
Uncover the many pressures on the IT infrastructures of financial services organizations today and learn why ridding your organization of the burden may be your key to achieving the agility, speed, and reliability you need from an IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Letting go: the key to Migrating apps to the cloud by Fujitsu America, Inc.

November 04, 2011 - (Free Research)
To reap the full benefits of application outsourcing and cloud computing, organizations have to manage their application portfolio more effectively and designate which applications can be moved to the cloud. Access this exclusive resource to learn how moving your applications to the cloud can generate significant savings for your company. 
(WHITE PAPER) READ ABSTRACT |

10 Security Concerns for Cloud Computing by Global Knowledge

March 17, 2010 - (Free Research)
Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. 
(WHITE PAPER) READ ABSTRACT |

Moving Email Management to the Cloud: Understanding IT Transitions by Mimecast

August 13, 2010 - (Free Research)
During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more! 
(WEBCAST) READ ABSTRACT |

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up by Egenera

November 23, 2010 - (Free Research)
At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Showdown in New Mexico, Google Apps vs. Microsoft Exchange by Google Apps

January 19, 2011 - (Free Research)
Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Showdown in New Mexico, Google Apps vs. Microsoft Exchange by Google Apps

March 15, 2010 - (Free Research)
Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Manage the transition to cloud and focus on the business by Fujitsu America, Inc.

November 04, 2011 - (Free Research)
The switch to cloud computing is not as simple as it seems and must be handled carefully in order to minimize disruptions to normal business processes. Access this exclusive resource to learn how to engineer a smooth transition to the cloud and integrate with traditional IT systems. 
(WHITE PAPER) READ ABSTRACT |

10 Hot Skills for 2009 by Global Knowledge

May 01, 2009 - (Free Research)
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Navigating Your Way Through the Fog of Cloud-Based Backup by Asigra

September 24, 2010 - (Free Research)
There is a current movement to cloud-based backup for MSPs. Why cloud backup and why now? In this transcript of the "Navigating Your Way Through the Fog of Cloud-Based Backup" video, learn about the considerations for buying into cloud backup. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud Computing - What is its Potential Value for Your Company? by Google Apps

January 19, 2011 - (Free Research)
Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. 
(WHITE PAPER) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies

February 27, 2008 - (Free Research)
Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge. 
(WHITE PAPER) READ ABSTRACT |

Multi Process HR Outsourcing for Large US Retailer by Wipro Technologies

January 13, 2009 - (Free Research)
Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 14, 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com

December 08, 2010 - (Free Research)
Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. 
(WHITE PAPER) READ ABSTRACT |

Is Your Outsourcing Strategy Under Your Control? by SearchDataCenter.com

October 09, 2013 - (Free Research)
Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective. 
(WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc.

February 2008 - (Free Research)
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. 
(WHITE PAPER) READ ABSTRACT |

Cloud: Scaling to succeed in new business models by ComputerWeekly.com

May 2012 - (Free Research)
High-tech companies face challenges keeping pace with new cloud-based business models, this study from Accenture reveals. 
(IT BRIEFING) READ ABSTRACT |

Outsourcing Your Network – Lock, Stock, and Barrel or Bite-sized Chunks? by Dimension Data

February 2014 - (Free Research)
This whitepaper covers the changing strategy for outsourcing ICT to a service planner. Organizations are now using a multi-or-selective sourcing model instead of an all-in-one approach. 
(WHITE PAPER) READ ABSTRACT |

Forming an Agile IT Function by Hewlett-Packard Company

November 2013 - (Free Research)
This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now. 
(WHITE PAPER) READ ABSTRACT |

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