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Hilton Reservations Worldwide by Aspect March 2008 - (Free Research) Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.  (CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies May 2008 - (Free Research) Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.  (WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com November 2010 - (Free Research) Over the past two years, the mobile TV landscape has changed dramatically.  (WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc. February 2008 - (Free Research) This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.  (WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc. June 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.  (CASE STUDY) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders August 2012 - (Free Research) Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez August 2009 - (Free Research) Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.  (WHITE PAPER) READ ABSTRACT |

Oracle Tuxedo 12c Datasheet by Oracle Corporation December 2012 - (Free Research) This paper examines the Oracle Tuxedo which provides a solid foundation for application services, with strong reliability and transaction integrity, ultra-high performance, linear scalability, and configuration-based deployment. Discover how it runs many of their largest mission-critical systems, including core banking services, and more.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.  (WHITE PAPER) READ ABSTRACT |

CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth by Oracle Corporation December 2012 - (Free Research) This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO.  It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.  (WHITE PAPER) READ ABSTRACT |

Spotlight on IT - Sustained Growth through Operational Excellence by SAP America, Inc. July 1967 - (Free Research) This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.  (WHITE PAPER) READ ABSTRACT |

Process Automation for the Twenty-Ten Decade: The Automation of Business Technology by Network Automation, Inc October 2010 - (Free Research) This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.  (WHITE PAPER) READ ABSTRACT |

Creating an Effective Security Operations Function by RSA, The Security Division of EMC October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

The Rising Impact of Virtualization on Data Backup and Recovery by Acronis February 2012 - (Free Research) This white paper highlights the rise of virtualization and explores what businesses today can do in terms of adjusting backup and recovery functions to maintain a functioning virtual data center. Learn what applications are most commonly virtualized today, discover the differences in backup between small and large organizations and more.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Fundamental Principles of Air Conditioners for Information Technology by APC by Schneider Electric January 2004 - (Free Research) Every Information Technology professional who is responsible for the operation of computing equipment needs to understand the function of air conditioning in the data center or network room. This introductory paper explains the function of basic components of an air conditioning system for a computer room.  (WHITE PAPER) READ ABSTRACT |

How to configure Mac OS X Server   by ComputerWeekly.com March 2013 - (Free Research) This step by step guide shows you how to configure Max OS X Server.    (ESSENTIAL GUIDE) READ ABSTRACT |

IT Modernization: An Exercise In Alignment by Hewlett Packard Company and Intel June 2009 - (Free Research) A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows in most companies the business functions and the IT function understand the benefits of modernization. But that does not mean that most companies know how to do it right. Read this white paper for practical advice on achieving modernization.  (WHITE PAPER) READ ABSTRACT |

Choosing an MDM System: Fundamental Features for Success by Webroot February 2013 - (Free Research) There's a huge number of mobile device management (MDM) functions that exist today. Read this expert E-Guide to get a condensed list of the major MDM system features that most organizations require.  (EGUIDE) READ ABSTRACT |

IT modernization: An exercise in alignment by Hewlett-Packard Company June 2009 - (Free Research) A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows that in most companies both the business functions and the IT function understand the potential benefits of modernization. But that does not mean that most companies know how to do it right.  (WHITE PAPER) READ ABSTRACT |

IT Infrastructure at Your Service: Today’s challenging business climate is driving a move toward delivering IT functions as a service by NTT America, Inc., an NTT Communications company January 2010 - (Free Research) This white paper examines many of the key considerations organizations must understand and assess before adopting IaaS.  (WHITE PAPER) READ ABSTRACT |

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