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Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc.

September 2008 - (Free Research)
In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. 
(WHITE PAPER) READ ABSTRACT |

The Rising Impact of Virtualization on Data Backup and Recovery by Acronis

February 2012 - (Free Research)
This white paper highlights the rise of virtualization and explores what businesses today can do in terms of adjusting backup and recovery functions to maintain a functioning virtual data center. Learn what applications are most commonly virtualized today, discover the differences in backup between small and large organizations and more. 
(WHITE PAPER) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research)
Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

The impact of Cloud on IT by ComputerWeekly.com

July 2011 - (Free Research)
This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions. 
(ANALYST BRIEF) READ ABSTRACT |

Gartner research report on Cloud Services Brokerages by Intel

September 2011 - (Free Research)
A cloud services brokerage (CSB) is a type of service provider that plays an intermediary role in cloud computing. This research defines CSBs and outlines the capabilities that are needed to successfully intermediate cloud services. 
(WHITE PAPER) READ ABSTRACT |

The Superstar CFO - Optimizing an Increasingly Complex Role by SAP America, Inc.

May 2007 - (Free Research)
Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself. 
(WHITE PAPER) READ ABSTRACT |

KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company)

May 2005 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process. 
(WHITE PAPER) READ ABSTRACT |

Perceptions of business technology in the 21st century by ComputerWeekly.com

February 2012 - (Free Research)
The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 2009 - (Free Research)
Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. 
(WHITE PAPER) READ ABSTRACT |

The Renewed Finance Function - Extending Performance Management Beyond Finance by SAP AG

June 2009 - (Free Research)
Companies and their stakeholders have always had high expectations for their finance teams. But this research program reveals that, most recently, these pressures- from regulators, from investors, and from competitors&#$5; are pushing companies to look for more from their finance teams in two main, but often conflicting, areas. 
(CASE STUDY) READ ABSTRACT |

The Chief Merchant Study: Competing in an Omni-Channel World by IBM

July 2013 - (Free Research)
Why are so many retailers struggling today? The answer is simple: Their efforts of putting the customer at the heart of their merchandising process are coming up short; they aren't customer-oriented. In this informative research report, find out what the most successful retailers are doing. 
(WHITE PAPER) READ ABSTRACT |

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award by Genesys

August 2013 - (Free Research)
Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM). 
(WHITE PAPER) READ ABSTRACT |

Nucleus Research: Extend the Value of Oracle to Labor Management by Kronos Incorporated

June 2010 - (Free Research)
This paper explores how using Kronos to automate time and attendance workflows rather than Oracle products translated into a number of key returns involving lower software costs, better data acquisition, and less customization. Continue reading to learn about the benefits and value of using Kronos over Oracle for labor management. 
(ANALYST REPORT) READ ABSTRACT |

Analysis of IBM XIV Storage: Customer Performance Experiences by IBM

June 2013 - (Free Research)
This white paper summarizes real user insights from 9 users of IBM's XIV storage system. Research focused on the system performance and flash-caching ability through a series of interviews with these users. 
(WHITE PAPER) READ ABSTRACT |

Deploying a Contact Center in the Cloud: A Guide to Best Practices by Genesys

July 2012 - (Free Research)
Modern organizations are often turning to cloud-based contact center models in order to engage with customers via more channels and access a wide range of features in a cost-effective manner. In this white paper from Ovum research, discover 10 best practices for deploying and managing a cloud-based contact center. 
(WHITE PAPER) READ ABSTRACT |

When ERP is Not the Right Choice by IBM Cognos

February 2007 - (Free Research)
This white paper summarizes the results of a Ventana Research initiative about enterprise resource planning (ERP) systems. Learn the breadth of ERP, identify the appropriate times to use ERP systems and when to identity better alternatives. 
(WHITE PAPER) READ ABSTRACT |

DevOps for a New Millennium: A Lifecycle Perspective Supporting Business Growth in an Altered Economy by OpTier (E-mail this company)

April 2013 - (Free Research)
This comprehensive research report examines the current state of DevOps and Agile methods in today's IT environment. Explore the modern, collaborative role of DevOps, compare technologies from top DevOps vendors, and check out real-world case studies of DevOps implementations. 
(WHITE PAPER) READ ABSTRACT |

What IT Managers Need to Know About IP Surveillance by D-Link

June 2010 - (Free Research)
The video surveillance market is in the throes of transition. IP surveillance is rapidly taking over from traditional analog CCTV. Within the next three years more than half the surveillance cameras used in North America will be IP cameras, according to the research firm Frost & Sullivan. Read this whitepaper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc (E-mail this company)

February 2006 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process 
(PODCAST) READ ABSTRACT |

Integrating and monitoring business-to-business (B2B) value chains by ComputerWeekly.com

September 2012 - (Free Research)
Analysts Clive Longbottom and Rob Bamforth offer advice on putting in place an effective, integrated, overall B2B solution. 
(ANALYST REPORT) READ ABSTRACT |

Analytics, Decision Making & Teams That Do It Right by ComputerWeekly.com

October 2012 - (Free Research)
Experts advise how to make the most of analytics in this report from SAS and the Harvard Business Review. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Boost business analyst performance with eight key competencies by ComputerWeekly.com

December 2010 - (Free Research)
Each year, organizations across the globe face astronomical project failure rates, often wasting millions of dollars per failed project. This paper examines the roots of project failure and centers in on the elusive, often undefined role of the business analyst. 
(WHITE PAPER) READ ABSTRACT |

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