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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks August 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.  (WHITE PAPER) READ ABSTRACT |

Spotlight on IT - Sustained Growth through Operational Excellence by SAP America, Inc. July 1967 - (Free Research) This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.  (WHITE PAPER) READ ABSTRACT |

IT Infrastructure at Your Service: Today’s challenging business climate is driving a move toward delivering IT functions as a service by NTT America, Inc., an NTT Communications company January 2010 - (Free Research) This white paper examines many of the key considerations organizations must understand and assess before adopting IaaS.  (WHITE PAPER) READ ABSTRACT |

When developers and ops collaborate, business celebrates by Hewlett-Packard Company May 2012 - (Free Research) Why do so many development teams and IT ops teams still have so little interaction with each other? This paper outlines how companies can begin to integrate traditional development functions with traditional IT operations functions, and thereby create something completely non-traditional: the ability to respond to change quickly and efficiently.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Creating an Effective Security Operations Function by RSA, The Security Division of EMC October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient.  (WHITE PAPER) READ ABSTRACT |

Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center by Alcatel-Lucent January 2007 - (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.  (WHITE PAPER) READ ABSTRACT |

Converting Linux and Windows Physical and Virtual Machines to Oracle VM Virtual Machines by Oracle Corporation December 2008 - (Free Research) This document describes the virtual machine conversion functions built into Oracle VM in Release 2.1.2, and how you can plan and execute the virtual machine conversions using Oracle VM.  (WHITE PAPER) READ ABSTRACT |

Best Practices for a Successful Upgrade Project by HCL Technologies Ltd. July 2008 - (Free Research) Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.  (ANALYST REPORT) READ ABSTRACT |

Next-Generation API Delivery Platform : How to Use an API Server to Manage, Deliver and Secure APIs by Vordel now part of Axway April 2013 - (Free Research) In this white paper, discover the next generation of APIs: API delivery platforms and servers. Read on for more information and details on API management, security, and delivery, the next generation of application architecture, key app design and usage changes, and more.  (WHITE PAPER) READ ABSTRACT |

The Workday Advantage: Financial Management in the Cloud by Workday March 2013 - (Free Research) In this video, an HR financials expert discusses the benefits and possibilities of SaaS and cloud-based HR functions.  (VIDEO) READ ABSTRACT |

Optimizing IT Service Delivery: The Need for Linux System Management by Red Hat and JBoss September 2009 - (Free Research) One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software.  (WHITE PAPER) READ ABSTRACT |

Perceptions of business technology in the 21st century by ComputerWeekly.com February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.  (ESSENTIAL GUIDE) READ ABSTRACT |

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Fundamental Principles of Air Conditioners for Information Technology by APC by Schneider Electric January 2004 - (Free Research) Every Information Technology professional who is responsible for the operation of computing equipment needs to understand the function of air conditioning in the data center or network room. This introductory paper explains the function of basic components of an air conditioning system for a computer room.  (WHITE PAPER) READ ABSTRACT |

Process Automation for the Twenty-Ten Decade: The Automation of Business Technology by Network Automation, Inc October 2010 - (Free Research) This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.  (WHITE PAPER) READ ABSTRACT |

Delivering SOA Solutions: Service Lifecycle Management. by IBM August 2008 - (Free Research) With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations.  (WHITE PAPER) READ ABSTRACT |

Rally Software: User Stories Guide by Rally Software May 2013 - (Free Research) This brief, yet informative white paper offers a detailed description of user stories and how they function within agile development methodology. Discover the 'who', 'what', and 'why' of user stories, along with templates for creating your own.  (WHITE PAPER) READ ABSTRACT |

Application Note: Structured Testing - The Path to Thorough Code Coverage by McCabe Software, Inc. March 2011 - (Free Research) Basis path testing, also known as Structured Testing, is the primary code-based testing strategy recommended by McCabe Software and supported by McCabe IQ. The main idea behind this testing is that decision outcomes within a software function should be tested independently. This article provides an overview of the benefits of basis path testing.  (WHITE PAPER) READ ABSTRACT |

Pacbase™ Transformation Factory Extending the life of your Critical Business Applications by Hewlett-Packard Limited December 2012 - (Free Research) Support for the CASE tool Pacbase will end in 2015, meaning your Pacbase-dependent business functions are at risk. In this resource, uncover new challenges that emerge as Pacbase support ends, and weigh your survival options in the post-Pacbase world.  (PRESENTATION) READ ABSTRACT |

Unraveling Web Malware by FireEye September 2008 - (Free Research) There has been a rapid rise in the use of web blended threats. Defending corporate networks from these threats requires modern protection that functions on many levels. Find out how cyber criminals infiltrate your network and how FireEye's blended defense against Web malware prevents data loss and intellectual property theft.  (WHITE PAPER) READ ABSTRACT |

BIG-IP Application Security Manager™ by F5 Networks The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.  (HARDWARE PRODUCT)

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