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Unifying Avaya Aura Messaging by Global Knowledge

March 13, 2013 - (Free Research)
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike. 
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Presentation Transcript: Maximizing the value of on-demand BI for Small to Medium Enterprises by SAP America, Inc.

August 26, 2011 - (Free Research)
Small to medium enterprises (SMEs) are just as concerned with maximizing the value of their data as large enterprises. This webinar will explore the business and technology trends that have made BI accessible to SMEs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The road to better HR: 10 key vendor requirements by Ultimate Software

February 07, 2011 - (Free Research)
Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM solutionswith the top 10 questions organizations should be asking. 
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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
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Five Steps to Ensuring a Successful VoIP Migration by inContact

September 2010 - (Free Research)
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you. 
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Our New Global Research Shows Untapped Potential by Siemens Enterprise Communications

April 2013 - (Free Research)
In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more! 
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OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
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TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

Straight Talk About Disk Backup, Part 2: Disk Staging by ExaGrid Systems, Inc.

February 2013 - (Free Research)
In this webcast, you will learn about something called disk staging, the frustrations of backing up and using tape as a primary backup media, and the solution to alleviate the headaches of costly and complicated Band-Aid methods to backing up with tape. 
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Case Study: Ocean County Utilities Authority by Perceptive Software

August 2010 - (Free Research)
Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees. 
(CASE STUDY) READ ABSTRACT |

Case Study: Voorhees College by NEC Corporation

August 2009 - (Free Research)
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. 
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Leading Marketing Services Firm Cut Conferencing Costs by Third When They Switch to join.me by LogMeIn, Inc.

May 2013 - (Free Research)
Collaborating with more than 3,000 employees dispersed across the globe can be challenging. Explore the meeting tool one of your peers adopted to help ease the task – and cut the costs. 
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VoIP Without Hype: What Businesses Need to Know by Fonality Inc.

August 2010 - (Free Research)
It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Coping with SAN Storage Frustration Caused by Server Virtualization by NEC Corporation

August 2009 - (Free Research)
Read this paper to learn strategies to deal with server virtualization issues associated with storage networking. 
(WHITE PAPER) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

How Unified Communications Pays for Itself by ShoreTel

November 2010 - (Free Research)
In this whitepaper, uncover best practice tips for building a comprehensive business case for unified communications (UC), as well as details about the benefits you will reap and alternate approaches to UC implementation you can implement. 
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IT pay & compensation survey 2012/2013 by ComputerWeekly.com

April 2013 - (Free Research)
This report assess the  bonuses and pay rises IT professionals received in 2012 and their compensation expectations for 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

Cut Costs with Automated, Paper-Free Accounts Payable by Esker Inc.

December 2012 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
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The Definitive Guide to Upgrading Your Nortel™ Communications System by Avaya

September 2011 - (Free Research)
Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications Buyer’s Guide by ShoreTel

December 2011 - (Free Research)
This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! 
(WHITE PAPER) READ ABSTRACT |

SAP NetWeaver 7.0 Installation: From Confused to Confident by SAP America, Inc.

June 2008 - (Free Research)
In this Webcast, learn how you can save time and frustration during you SAP NetWeaver installation. Explore steps to buy, build or reconfigure a server as well as post installation methodologies. 
(WEBCAST) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

7 Essential Tips to Ensure Success with RM by Jama Software

August 2011 - (Free Research)
A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builders: Easing the Deployment of Cloud Infrastructure by Intel

October 2010 - (Free Research)
Intel Cloud Builders engineers design, build, and test cloud solutions with industry systems and software leaders. And now you can take advantage of their work and save time and frustration by downloading detailed reference architectures. Read this solution brief to learn more. 
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