WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..

How to improve your communication with your boss by ComputerWeekly.com May 08, 2012 - (Free Research) <p>Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. </p> <p> </p>  (TRAINING GUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM March 12, 2013 - (Free Research) While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.  (EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.  (EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

Bridging Channels Strengthens Customer Relationships by Infor December 31, 2012 - (Free Research) Customers are using a variety of channels to interact with businesses, but if your company cannot cohesively connect across all channels, you could lose customers and revenue. Download this white paper for advice from industry experts on how to maintain a multichannel customer relationship, leading to longer, more beneficial customer relationships.  (WHITE PAPER) READ ABSTRACT |

Case Study: Ocean County Utilities Authority by Perceptive Software August 02, 2010 - (Free Research) Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees.  (CASE STUDY) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric January 2004 - (Free Research) This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements.  (WHITE PAPER) READ ABSTRACT |

White Paper: Think Integration - Eliminate Frustration by Microsoft September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations.  (WHITE PAPER)

Coping with SAN Storage Frustration Caused by Server Virtualization by NEC Corporation August 2009 - (Free Research) Read this paper to learn strategies to deal with server virtualization issues associated with storage networking.  (WHITE PAPER) READ ABSTRACT |

SAP NetWeaver 7.0 Installation: From Confused to Confident by SAP America, Inc. June 2008 - (Free Research) In this Webcast, learn how you can save time and frustration during you SAP NetWeaver installation. Explore steps to buy, build or reconfigure a server as well as post installation methodologies.  (WEBCAST) READ ABSTRACT |

7 Essential Tips to Ensure Success with RM by Jama Software August 2011 - (Free Research) A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development.  (WHITE PAPER) READ ABSTRACT |

Intel Cloud Builders: Easing the Deployment of Cloud Infrastructure by Intel October 2010 - (Free Research) Intel Cloud Builders engineers design, build, and test cloud solutions with industry systems and software leaders. And now you can take advantage of their work and save time and frustration by downloading detailed reference architectures. Read this solution brief to learn more.  (ARTICLE) READ ABSTRACT |

Our New Global Research Shows Untapped Potential by Siemens Enterprise Communications April 2013 - (Free Research) In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more!  (WHITE PAPER) READ ABSTRACT |

Making Your SaaS Application Perform at the Speed of Business by Progress DataDirect December 2012 - (Free Research) This resource outlines how to avoid user frustration by increasing performance and increase performance, particularly for data-intensive SaaS applications, by selecting the right database driver.  (WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge March 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

How to Improve Network Security without Extra Staff or Budget by Alert Logic August 2010 - (Free Research) The responsibilities of network administrators and security managers at mid-size companies today can seem like a "no-win" situation. However, throwing up your hands in frustration and doing nothing is not an option because the internal network security risks is simply too great. Read on to learn more about how to improve your network security!  (WHITE PAPER) READ ABSTRACT |

E-Book: Why a Windows 7 Upgrade is Worth It by Kaseya August 2010 - (Free Research) Microsoft Windows 7 addresses user frustrations, but satisfied users are just one benefit of migrating to the new operating system. These features can make it worth the investment. Read this new E-Book to learn more.  (EBOOK) READ ABSTRACT |

Presentation Transcript: Five Reasons to Offload Analytics from Your Data Warehouse by ParAccel December 2011 - (Free Research) Traditional data warehouse infrastructure struggles to keep up with the expanding demand for a wide and changing variety of analytic workloads.  The result is growing frustration as end-users are forced to use sample data, aggregate data and even restricted in their access to information in standalone or enterprise data warehouses.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

TechFocus: Windows 7 Migration - Why a Windows 7 Upgrade Is Worth It by Dell and Microsoft December 2010 - (Free Research) Microsoft Windows 7 addresses user frustrations, but satisfied users are just one benefit of migrating to the new operating system. This expert guide will discuss key features that can make a Windows 7 migration worth the investment.  (EGUIDE) READ ABSTRACT |

Real World Considerations for Implementing Desktop Virtualization by Dell and VMware April 2013 - (Free Research) This eBook introduces virtual desktop infrastructure (VDI) and discusses the many benefits VDI offers administrators, end users, and the company as a whole.  (EBOOK) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Beyond web analytics by Quest Software, now a part of Dell January 2013 - (Free Research) In this white paper, learn how to leave the guesswork behind and go beyond Web analytics with user experience management tools that give you the insight on the 'whys' behind your online retail customers' behavior that you need to ensure you're delivering a superior customer experience and optimal business results.  (WHITE PAPER) READ ABSTRACT |

Data Center Projects: Project Management by APC by Schneider Electric November 2009 - (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.  (WHITE PAPER) READ ABSTRACT |

IDC Workbook: Assessing Stakeholder Engagement for Effectiveness and Efficiency by Kofax, Inc. November 2012 - (Free Research) This resource explains that the solution is a tightly integrated system that extends between where the stakeholder request originates and where the decision-making systems begin.  (WHITE PAPER) READ ABSTRACT |

Which Features Impact Mobile Printer Performance? by Intermec May 2011 - (Free Research) There’s more to printer performance than what’s listed on the product spec sheet. This white paper will help identify how features and other variables impact mobile printer performance in real-world operations.  (WHITE PAPER) READ ABSTRACT |

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