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How to improve your communication with your boss by ComputerWeekly.com

May 08, 2012 - (Free Research)
Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. 
(TRAINING GUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Ocean County Utilities Authority by Perceptive Software

August 2010 - (Free Research)
Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees. 
(CASE STUDY) READ ABSTRACT |

App Performance: The Frustration Factor or Secret to the Great Workplace? by IPANEMA TECHNOLOGIES

August 2013 - (Free Research)
This resource details why application performance is directly related to business performance and offers guidance on building the business case for improving app performance within your enterprise. 
(WHITE PAPER) READ ABSTRACT |

White Paper: Think Integration - Eliminate Frustration by Microsoft

September 2008 - (Free Research)
Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations. 
(WHITE PAPER)

Coping with SAN Storage Frustration Caused by Server Virtualization by NEC Corporation

August 2009 - (Free Research)
Read this paper to learn strategies to deal with server virtualization issues associated with storage networking. 
(WHITE PAPER) READ ABSTRACT |

Business Analytics Buying Criteria: The Three Maxims by IBM

August 2012 - (Free Research)
When evaluating business analytics systems, IT leaders must consider the performance and scalability requirements of the underlying infrastructure. This paper examines the types of business analytics software available, highlights the analytical workload demands, and buying criteria to consider for various types of business analytics software. 
(WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge

March 2013 - (Free Research)
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike. 
(WHITE PAPER) READ ABSTRACT |

Self-Service Performance Analytics Creates Greater Customer Engagement by Genesys

June 2014 - (Free Research)
This white paper illustrates how to leverage analytics and business intelligence (BI) to gauge channel success and the performance of self-service options in the contact center. Discover how BI analytics embedded into IVR enables you to improve customer experiences, eliminate frustrations, and optimize your interaction processes. 
(WHITE PAPER) READ ABSTRACT |

The Zen of Guaranteed Application Performance by IPANEMA TECHNOLOGIES

August 2013 - (Free Research)
Application performance is business performance – yet eliminating frustration and providing app happiness can be a harrowing task. This resource outlines how to gain the control, visibility, and automated intelligence you need for your apps – and business – to be successful. 
(WHITE PAPER) READ ABSTRACT |

How to Improve Network Security without Extra Staff or Budget by Alert Logic

August 2010 - (Free Research)
The responsibilities of network administrators and security managers at mid-size companies today can seem like a "no-win" situation. However, throwing up your hands in frustration and doing nothing is not an option because the internal network security risks is simply too great. Read on to learn more about how to improve your network security! 
(WHITE PAPER) READ ABSTRACT |

E-Book: Why a Windows 7 Upgrade is Worth It by Kaseya

August 2010 - (Free Research)
Microsoft Windows 7 addresses user frustrations, but satisfied users are just one benefit of migrating to the new operating system. These features can make it worth the investment. Read this new E-Book to learn more. 
(EBOOK) READ ABSTRACT |

SAP NetWeaver 7.0 Installation: From Confused to Confident by SAP America, Inc.

June 2008 - (Free Research)
In this Webcast, learn how you can save time and frustration during you SAP NetWeaver installation. Explore steps to buy, build or reconfigure a server as well as post installation methodologies. 
(WEBCAST) READ ABSTRACT |

7 Essential Tips to Ensure Success with RM by Jama Software

August 2011 - (Free Research)
A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builders: Easing the Deployment of Cloud Infrastructure by Intel

October 2010 - (Free Research)
Intel Cloud Builders engineers design, build, and test cloud solutions with industry systems and software leaders. And now you can take advantage of their work and save time and frustration by downloading detailed reference architectures. Read this solution brief to learn more. 
(ARTICLE) READ ABSTRACT |

Presentation Transcript: Five Reasons to Offload Analytics from Your Data Warehouse by ParAccel

December 2011 - (Free Research)
Traditional data warehouse infrastructure struggles to keep up with the expanding demand for a wide and changing variety of analytic workloads.  The result is growing frustration as end-users are forced to use sample data, aggregate data and even restricted in their access to information in standalone or enterprise data warehouses. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Hudson County achieves fivefold faster time to value with Dell vStart by Dell and VMware

June 2013 - (Free Research)
This exclusive case study discusses how a government organization took advantage of a ready-to-run pre-integrated converged infrastructure system that allows for flexible deployment of virtual servers and desktops, eased management frustrations and power needs, and the ability to provide IT services to users in disaster situations. 
(CASE STUDY) READ ABSTRACT |

TechFocus: Windows 7 Migration - Why a Windows 7 Upgrade Is Worth It by Dell and Microsoft

December 2010 - (Free Research)
Microsoft Windows 7 addresses user frustrations, but satisfied users are just one benefit of migrating to the new operating system. This expert guide will discuss key features that can make a Windows 7 migration worth the investment. 
(EGUIDE) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata

April 2011 - (Free Research)
This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment. 
(CASE STUDY) READ ABSTRACT |

Implementing Database Development: Best Practices for Oracle by Dell Software

January 2007 - (Free Research)
Quest Software offers a set of guiding principles to help organizations establish a methodology for best practices. 
(ARTICLE) READ ABSTRACT |

Five Simple Strategies to Make Your Contact Center a Success by Genesys

June 2014 - (Free Research)
View this informative white paper to learn how to cost-effectively increase the level of service in your contact center with the right technology. Discover five best practices to make your call center a success. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ROI - HP IT Process Automation and Orchestration by Hewlett-Packard Company

November 2013 - (Free Research)
This whitepaper covers the value that process automation and orchestration can bring by simplifying business service management. 
(WHITE PAPER) READ ABSTRACT |

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