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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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A Usability Comparison of the Top Three Data Modeling Tools by CA ERwin from CA Technologies

October 20, 2011 - (Free Research)
Read this white paper to get a comparison of data modeling tools. 
(WHITE PAPER) READ ABSTRACT |

A Focus on Front-End Acceleration to Speed Web Performance by Limelight Networks, Inc.

April 11, 2014 - (Free Research)
The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by Informatica

September 2008 - (Free Research)
The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys

March 2008 - (Free Research)
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction. 
(WHITE PAPER) READ ABSTRACT |

CIO insights: Moving from the back office to the front line by ComputerWeekly.com

December 2013 - (Free Research)
This major global C-level survey from IBM examines the changing role of the CIO and makes recommendations for CIOs who want to move from the back office to the front line of the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development by IBM

April 2009 - (Free Research)
Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

IBM and Cisco Front Office Solutions for Retail Banking by IBM Line of Business

February 2008 - (Free Research)
Is your bank able to grow targeted areas of business while enhancing market differentiation? Are you able to meet changing individual customer needs and purchase behaviors with the most effective range of products and services? Let IBM and Cisc... 
(WHITE PAPER)

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

Active Archive: Front‐End File System for Tape and Disk by Spectra Logic Corporation

October 2010 - (Free Research)
Tape has come back into its own, with the advent of new hardware and software that lets tape act like disk. Now the cycle is complete, through the use of active archive applications that put a file system in front of tape. Read this white paper to learn more about active archiving. 
(WHITE PAPER) READ ABSTRACT |

Eight Ways to Boost Workforce Efficiency and Quality with Continuous Workforce Optimization by Genesys

March 2014 - (Free Research)
To ensure high quality, engaging customer interactions, continuity between front office, back office, and other supporting divisions is key. Many organizations are turning to workforce optimization (WFO) tools to optimize efficiency, and savvy companies are looking to integrated solutions to deliver the most benefits. 
(WHITE PAPER) READ ABSTRACT |

The case for application performance management as as service by HP

July 2013 - (Free Research)
When resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software. 
(WHITE PAPER) READ ABSTRACT |

Cisco: Leading the Way to Borderless Networks by Cisco Systems, Inc.

April 2011 - (Free Research)
Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc.

May 2010 - (Free Research)
This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Cloud SLAs: Defining the Right Requirements Up Front by Hewlett-Packard Company

June 2012 - (Free Research)
This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment. 
(EGUIDE) READ ABSTRACT |

The Cloud: Time for Delivery by ComputerWeekly.com

February 2012 - (Free Research)
This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The back office front and center by Aspect

March 2014 - (Free Research)
Unfortunately, when 42% of customer experience decision makers say they can't effectively manage the end-to-end workflow of customer interactions, it's clear that inefficient processes can have serious repercussions. Watch this brief video to learn how to optimize people, processes, and insights to transform back-office operations. 
(WEBCAST) READ ABSTRACT |

Implementing ERP: Lessons Learned from the Front by SAP America, Inc.

August 2008 - (Free Research)
SAP has implemented enterprise resource planning (ERP) systems in both the commercial and public sector for more than 30 years. This white paper explains four important principles that stand out from these experiences. 
(WHITE PAPER) READ ABSTRACT |

A More Secure Front Door: SSO and Strong Authentication by Imprivata

February 2011 - (Free Research)
Times change. Sometimes they change even faster than we might expect, as recent developments in Strong Authentication have shown. Just a few years ago, the idea of requiring users to provide a second form of identity to gain access to IT resources was seen by many as only necessary for remote access security or top-secret jobs. 
(WHITE PAPER) READ ABSTRACT |

Industry Analyst Reports - Getting in Front of IT Compliance and Risk Management by CA Technologies.

July 2010 - (Free Research)
Read this Forrester Consulting analyst report to find out about the trends in managing IT compliance and risk. This report discusses the result of an evaluation conducted by Forrester for CA Technologies. 
(ANALYST REPORT) READ ABSTRACT |

Implementing Enterprise Resource Planning: Lessons Learned from the Front by SAP AG

September 2010 - (Free Research)
SAP has implemented ERP systems for more than 30 years. The following SAP Insight draws lessons about what has been done well, what has yet to be done well, best practices from large commercial company implementations, and best practices for the governance of implementations that achieve the results and benefits foreseen. 
(WHITE PAPER) READ ABSTRACT |

Exchange 2007 SAN performance test: Comparing performance between Dell EqualLogic PS Series SAN and HP StorageWorks 4400 Enterprise Virtual Array by Dell, Inc.

April 2007 - (Free Research)
Dell, Inc. commissioned Principle Technologies to compare the performance on a heavy Exchange 2007 workload of two mid-range Storage Area Network (SAN) solutions. Tested and compared were the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array. Read this paper for a detailed analysis of the results. 
(TEST RESULTS) READ ABSTRACT |

Comparing DBA Productivity: An Oracle/DB2 Task Complexity Analysis by IBM

August 2011 - (Free Research)
Comparing DBA Productivity: An Oracle / DB2 Task Complexity Analysis - A must read, this study dives into six  common DBA administration task areas, showing quantitatively that DB2 offers simpler administration  and helps achieve time savings as compared to Oracle Database. 
(WHITE PAPER) READ ABSTRACT |

Comparing Enterprise Storage Networking Options FC vs FCoE Lab Validation by Brocade

February 2014 - (Free Research)
This white paper gives research results of testing of Fibre Channel connectivity between blade servers and solid-state storage compared to using Fibre Channel over Ethernet. This research, from Evaluator Group, looks at performance, ease of use and availability. 
(WHITE PAPER) READ ABSTRACT |

Vendor Insight Customer analytics profile: IBM by IBM

April 2014 - (Free Research)
Consult the following Premium Advisory Report to explore the analytic capabilities of one of the leading vendors in the market. Learn what distinguishes smarter analytics and how this company can deliver the analytic need for any organization on any front. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

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