In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. 

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 

The second installment of this series, our conversation expands on the use of Red Hat Enterprise Virtualization 3.0 in virtualizing and consolidating data centers utilizing Cisco Unified Computing System.  Our discussion includes specific benefits derived from the joint integration and development work across Red Hat, Cisco, and Intel. 

<p>This test report underscores the need for a highly available data center to support applications running on virtual machines. Access a sample server and processor architecture and obtain detailed instructions for enabling it.</p> 

This white paper explores common barriers to the adoption of power management technologies and showcases a framework designed to address them. Access data center equipment consumption key findings and learn how to use thermal sensor metrics to appropriately adjust server management controls. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases. 

This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud. 

This paper discusses Microstrategy's cloud BI offering and best practices for ensuring security in the cloud. 

See how a dashboard framework with pre-built content can streamline development and deployment of performance dashboards. 

The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.