Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. 

This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.  

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Increasing the use of server virtualization is a top priority for small and midsize businesses. According to ESG's 2010 Spending Intentions Survey, it is nearly tied as the top priority for SMBs over the next 12 to 18 months. Read this white paper and learn how VMware is helping companies boost the value of server virtualization. 

Learn how midsize companies can rapidly adopt Business Intelligence (BI) and Performance Management (PM) technologies while minimizing training, support and ongoing costs in this research note from Nucleus Research. 

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 

The second installment of this series, our conversation expands on the use of Red Hat Enterprise Virtualization 3.0 in virtualizing and consolidating data centers utilizing Cisco Unified Computing System.  Our discussion includes specific benefits derived from the joint integration and development work across Red Hat, Cisco, and Intel. 

<p>This test report underscores the need for a highly available data center to support applications running on virtual machines. Access a sample server and processor architecture and obtain detailed instructions for enabling it.</p> 

This white paper explores common barriers to the adoption of power management technologies and showcases a framework designed to address them. Access data center equipment consumption key findings and learn how to use thermal sensor metrics to appropriately adjust server management controls. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases. 

Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.