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Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc.

April 01, 2009 - (Free Research)
This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals. 
(EGUIDE) READ ABSTRACT |

High Availability with Oracle Database 11g Release 2 by Oracle Corporation

September 25, 2009 - (Free Research)
This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies. 
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Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 01, 2009 - (Free Research)
This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it. 
(WHITE PAPER) READ ABSTRACT |

Sales and Marketing: The New Power Couple by Microsoft

December 01, 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. 
(WHITE PAPER) READ ABSTRACT |

IBM Security Framework Blueprint (Redbook August '09) by IBM

July 22, 2009 - (Free Research)
IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view. 
(WHITE PAPER) READ ABSTRACT |

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife

February 12, 2009 - (Free Research)
The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact™ Of Esker DeliveryWare by Esker Inc.

July 10, 2009 - (Free Research)
Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today. 
(ANALYST REPORT) READ ABSTRACT |

E-guide: Security Framework for Compliance Drivers by ArcSight, Inc.

September 10, 2009 - (Free Research)
This Pocket E-Guide examines using one or more of the compliance regulations as a framework rather than relying solely on the traditional information security guides to build a security framework. 
(EGUIDE) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc

April 17, 2009 - (Free Research)
This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. 
(WHITE PAPER) READ ABSTRACT |

How the Fastest Growing Companies Use Business Intelligence by Information Builders

June 19, 2009 - (Free Research)
This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

The Top Three Myths of Knowledge Management for Customer Service by IntelliResponse

November 18, 2009 - (Free Research)
Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service. 
(WHITE PAPER) READ ABSTRACT |

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse

October 14, 2009 - (Free Research)
In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before. 
(WHITE PAPER) READ ABSTRACT |

Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc.

October 30, 2009 - (Free Research)
Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation. 
(WHITE PAPER) READ ABSTRACT |

Security Awareness: Is User Education of Any Use at All? by ESET

December 08, 2008 - (Free Research)
This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences. 
(WHITE PAPER) READ ABSTRACT |

Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation

July 24, 2008 - (Free Research)
Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models. 
(WHITE PAPER) READ ABSTRACT |

Securing a Dynamic Infrastructure by IBM

June 12, 2009 - (Free Research)
This white paper describes how security that is built into a dynamic infrastructure can mitigate risks, enabling agility, secure collaboration, and business transformation. The IBM Security Framework and lifecycle approach can help address changing business requirements. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation

October 21, 2009 - (Free Research)
This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 
(WHITE PAPER) READ ABSTRACT |

The Development Executive’s Guide to Open Source Software Policy Implementation by Black Duck Software

October 07, 2009 - (Free Research)
Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks. 
(WHITE PAPER) READ ABSTRACT |

The Shortcut Guide To Prioritizing Security Spending Chapter 1: Optimizing Business-Driven Security by IBM

October 01, 2009 - (Free Research)
This eBook provides a context for understanding today’s information security environment and selecting an optimal set of technologies, policies, and practices to meet the needs of your particular business. 
(EBOOK)

Achieving Federal Desktop Core Configuration Compliance with Lumension Solutions by Lumension

May 28, 2009 - (Free Research)
The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management. 
(WHITE PAPER) READ ABSTRACT |

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM

July 22, 2009 - (Free Research)
In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. 
(WHITE PAPER) READ ABSTRACT |

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 22, 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom

May 17, 2009 - (Free Research)
ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Ethical Hacking and Risk Assessments by Global Knowledge

December 2008 - (Free Research)
Attend this webcast to learn about risk assessment process and tools used by ethical hackers. 
(WEBCAST) READ ABSTRACT |

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