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Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft

October 21, 2011 - (Free Research)
Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Implementing Microsoft’s Productivity Platform by ComputerWeekly.com

May 18, 2010 - (Free Research)
In February 2010, Microsoft commissioned Forrester Consulting to examine the Total Economic Impact (TEI) and potential return on investment (ROI) on the integrated value or ―better together impact that enterprises may realize by deploying Microsoft Office 2010, SharePoint 2010, Exchange 2010 and Office Communications Server 2007 R2 together. 
(WHITE PAPER) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.

February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort

August 25, 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation WAN Optimization Is Happening Now by BlueCoat

August 25, 2011 - (Free Research)
Discover what Forrester Consulting is saying about next generation WAN optimization in this technology adoption profile commissioned by Blue Coat. 
(WHITE PAPER) READ ABSTRACT |

E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution by IBM

May 31, 2012 - (Free Research)
In this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints. 
(WHITE PAPER) READ ABSTRACT |

How to navigate the cloud securely and confidently by ComputerWeekly.com

November 23, 2010 - (Free Research)
Security is one of the most commonly cited barriers preventing IT managers from taking advantage of cloud computing – yet some experts say the cloud could and should be more secure than in-house IT. This paper looks at how to be confident about security in the cloud. 
(WHITE PAPER) READ ABSTRACT |

Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Mobilizing the Enterprise by SearchCIO.com

July 24, 2013 - (Free Research)
Mobilizing the enterprise is about more than servicing the latest smartphone or tablet employees crave. In this SearchCIO handbook, we examine how mobile-minded enterprises are tackling customer engagement, productivity and business processes. 
(EBOOK) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of IBM’s Worklight Platform by IBM

April 2013 - (Free Research)
In this Forrester report, get a comprehensive overview of IBM Worklight, a mobile app platform that enables cross-platform mobile development. You'll discover the total financial impact Worklight might have on your organization, and compare the cost of managing a single app in native environments as opposed to on the Worklight platform. 
(ANALYST REPORT) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

The Economic Impact DCIM Can Have on Your Data Center by Emerson Network Power

January 2014 - (Free Research)
Explore this case study from Emerson Network Power to learn how a DCIM solution impacted one business' data center operation and how you can realize similar benefits within your own organization. 
(CASE STUDY) READ ABSTRACT |

Enable the Mobile Workforce by SearchCIO.com

March 2014 - (Free Research)
In this SearchCIO handbook, expert contributor Harvey Koeppel explains that workforce mobility has existed since the word "peddler" was coined, but CIOs must embrace new strategies in order to aim these devices at business needs. 
(EBOOK) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company

March 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. 
(ANALYST REPORT) READ ABSTRACT |

Effectively Leveraging CRM Analytics by MicroStrategy Incorporated

March 2014 - (Free Research)
This expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics. 
(EGUIDE) READ ABSTRACT |

Tackling the Data Security Challenge by IBM

August 2013 - (Free Research)
In this e-guide, brought to you by searchCompliance.com, learn about the data governance and security obstacles organizations must consider when implementing a bring your own device (BYOD) policy. 
(EGUIDE) READ ABSTRACT |

CW Buyers Guide: Cloud Storage by ComputerWeekly.com

October 2013 - (Free Research)
Computer Weekly looks at the variety of cloud storage options for the enterprise, their benefits and the potential security risks and opportunity costs they present. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The iPad Invasion: Leveraging SharePoint for Mobile Enterprise Security by Colligo Networks Inc.

June 2012 - (Free Research)
In order to leverage SharePoint and provide data access across a variety of technologies and locations, businesses everywhere are looking to integrate tablets into the enterprise, particularly the iPad. Check out this webcast to hear more on how iPads are changing the IT landscape and common challenges for iPads in the enterprise. 
(WEBCAST) READ ABSTRACT |

Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance

March 2010 - (Free Research)
As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate. 
(WHITE PAPER) READ ABSTRACT |

10 best practice suggestions for common smartphone threats by Dell SecureWorks UK

August 2011 - (Free Research)
Mobile devices have introduced a whole new set of risks into enterprise security, and IT teams need strategies to protect against them. Read this paper to uncover 10 of the most common threats associated with smartphones and mobile devices, along with best practices to help mitigate risks. 
(WHITE PAPER) READ ABSTRACT |

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
(WHITE PAPER) READ ABSTRACT |

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