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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

SearchCRM.com Solution Spotlight: Social media driving CRM strategies by IBM

February 24, 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 01, 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

ERP Technology Trends Point to a ‘Bright’ Future, Forrester Says by Plex Systems

January 26, 2012 - (Free Research)
A report by Forrester Research Inc. predicts that there are seven technologies to be on the lookout for in the next five years because they will be changing enterprise computing. This tip guide outlines the upcoming trends including mobile technology, Software as a Service (SaaS), and business process management (BPM). 
(EGUIDE) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.

February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 
(WHITE PAPER) READ ABSTRACT |

ERP Technology Trends Point to a 'Bright' Future Forrester Says by Infor WFM Workbrain

March 16, 2012 - (Free Research)
Forrester predicts that technologies like mobile, Software as a Service (SaaS), business process management (BPM), Platform as a Service (PaaS), and social networks are going to dramatically change the enterprise resource planning (ERP) landscape in the near future. Read this expert guide to learn more about the future of ERP systems. 
(EGUIDE) READ ABSTRACT |

Manufacturing Technology Trends by Plex Systems

January 30, 2012 - (Free Research)
In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand.  In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year. 
(EGUIDE) READ ABSTRACT |

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online

August 19, 2009 - (Free Research)
This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. 
(EBOOK) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft

October 21, 2011 - (Free Research)
Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Management And Trends by CA Technologies.

January 28, 2010 - (Free Research)
As virtualization technologies continue to expand and become a critical element of IT services, it is important to monitor the operational impacts and benefits. This Forrester study examines the current state of virtualization and discusses seven key findings surrounding aspects such as application virtualization and software as a service. 
(ANALYST REPORT) READ ABSTRACT |

Demystifying Cloud Security by Citrix Online UK

April 26, 2011 - (Free Research)
This white paper explores key cloud security questions addressed during the 2010 Forrester Security Forum, including private versus public clouds, security standards and cloud services trends. 
(WHITE PAPER) READ ABSTRACT |

Hybrid Cloud Future: What It Looks Like And How To Get There by HP & Intel®

April 22, 2013 - (Free Research)
Explore this Forrester research report to examine the hybrid cloud trend. Learn more about the unique characteristics, key components and latest challenges in deploying this cloud model. Hear from your peers and gain expert recommendations for effectively implanting a hybrid cloud. 
(WHITE PAPER) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 31, 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing that Matches Business Value by Asigra

January 04, 2013 - (Free Research)
This report describes the software pricing and licensing landscape and explains why it is so important for sourcing and vendor management executives to implement Forrester's strategic software sourcing approach. 
(WHITE PAPER) READ ABSTRACT |

Industry Analyst Reports - Getting in Front of IT Compliance and Risk Management by CA Technologies.

July 26, 2010 - (Free Research)
Read this Forrester Consulting analyst report to find out about the trends in managing IT compliance and risk. This report discusses the result of an evaluation conducted by Forrester for CA Technologies. 
(ANALYST REPORT) READ ABSTRACT |

E-Guide: Mobile CRM and Analytics for Sales Enablement by MicroStrategy Incorporated

January 31, 2014 - (Free Research)
Access this expert e-guide to explore how mobile CRM and CRM analytics for business and sales departments have led to higher close rates and better engagement with customers. Get advice from analysts as well as real-world sales reps on learning more about your customers and making the most of that information. 
(EGUIDE) READ ABSTRACT |

Total Economic Impact™ of Trend Micro Enterprise Security by Trend Micro, Inc.

July 01, 2009 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of choosing Trend Micro Enterprise Security for their complete content security protection. 
(ANALYST REPORT) READ ABSTRACT |

Increase Flexibility By Embracing Future Business And Technology Trends by Progress

September 23, 2013 - (Free Research)
This report outlines Forrester's vision for the future of business applications. It summarizes the key business drivers and trends that are reshaping the value proposition of business applications. 
(WHITE PAPER) READ ABSTRACT |

Forrester: Application Modernization: Procrastinate At Your Peril by Hewlett-Packard Limited

December 01, 2011 - (Free Research)
This white paper discusses results from a Forrester Consulting survey conducted on over 200 global firms regarding their plans for modernising their application and technology portfolios.  Review the key findings and learn why it’s so important to start planning your projects today. 
(WHITE PAPER) READ ABSTRACT |

Forrester - A Custom Technology Profile: Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Effectively Leveraging CRM Analytics by MicroStrategy Incorporated

March 21, 2014 - (Free Research)
This expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics. 
(EGUIDE) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Manufacturing Execution Systems (MES) Strategy Update: Must-know Trends by Apriso Corporation

May 14, 2010 - (Free Research)
Key developments are shaping manufacturing execution systems technology. Learn about the trends that could affect your short term strategy -- and get expert advice on how to react. Read this presentation transcript and learn more about where MES technology is headed and the outlook for manufacturing companies. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort

August 25, 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis. 
(WHITE PAPER) READ ABSTRACT |

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