Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation March 22, 2010 - (Free Research) As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system.  (CASE STUDY) READ ABSTRACT |

UC Messaging by CDW Corporation March 11, 2011 - (Free Research) Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.  (VIDEOCAST) READ ABSTRACT |

The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company May 06, 2011 - (Free Research) This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.  (WHITE PAPER) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 08, 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

15 Minute Guide to New Account Opening by EMC Corporation May 2008 - (Free Research) This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer.  (WHITE PAPER) READ ABSTRACT |

The Data Center Facilities IT Handbook: Reinforcing IT and Facilities Relations by APC by Schneider Electric April 2009 - (Free Research) Communication failures between IT staff and facilities managers have cost companies enormous amounts of money in lost revenue. This eBook discusses the importance of open communication between both groups, and also serves as a guide for IT pros looking for information on ensuring that their physical infrastructures support the data center.  (EBOOK) READ ABSTRACT |

Looking to a New Day in Optical Character Recognition (OCR): A Success Story by ABBYY April 2010 - (Free Research) Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.  (CASE STUDY) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.  (WHITE PAPER) READ ABSTRACT |

Disaster Got You Down? by CDW Corporation September 2009 - (Free Research) While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a "disaster" is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.  (WHITE PAPER) READ ABSTRACT |

CW Special report on Symantec by ComputerWeekly.com May 2013 - (Free Research) This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.  (WHITE PAPER) READ ABSTRACT |

ISVs, "This One's for You" by AppZero March 2009 - (Free Research) Virtual machines and virtual appliances have successfully transformed data center operations. AppZero Virtual Application Appliances extend that transformation to server applications- Linux, Unix, and Windows. This paper explains Instant POCs, simplified implementations, and a cloud friendly slide to the SaaS model.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact August 2011 - (Free Research) This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.  (VIDEO) READ ABSTRACT |

Building a Secure and Compliant Windows Desktop by BeyondTrust Corporation May 2008 - (Free Research) Removing administrator rights from end users when they log into their desktop is the Holy Grail of desktop security, but its implementation has been difficult. Read this white paper to discover the benefits of removing admin rights.  (WHITE PAPER) READ ABSTRACT |

Reinventing Antivirus by Webroot December 2012 - (Free Research) This expert guide describes how three new approaches to antivirus – client/cloud architecture, behavior recognition, and journaling and rollback – are making traditional, signature-based antivirus obsolete. Discover how these new approaches offer protection where traditional antivirus fails. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Align Finance with Lean Manufacturing: 9 Actionable Items by Infor September 2008 - (Free Research) This on-demand event identifies the incongruities and provides nine action items to align finance with Lean manufacturing, and reduce waste in accounting and costing. You'll learn 9 pragmatic recommendations for improving your lean performance results.  (WEBCAST) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc. January 2011 - (Free Research) VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.  (WHITE PAPER) READ ABSTRACT |

It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc. September 2009 - (Free Research) To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.  (VIDEO)

Intel Cloud Builder Guide: Cloud Design and Deployment on Intel Platforms by Intel September 2010 - (Free Research) Enterprise IT organizations looking to realize the revenue potential of their existing data center infrastructure and who want to offer cloud computing services to their internal customers or users can reduce the learning curve in building the first private cloud by using the information contained here. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by Informatica September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results.  (WHITE PAPER) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com October 2012 - (Free Research) This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix.  (ESSENTIAL GUIDE) READ ABSTRACT |

Making Business Analytics Work: Lessons from Effective Analytics Users by SAS Institute Inc. July 2012 - (Free Research) Read this white paper to to uncover the 10 distinguishing characteristics that Bloomberg Businessweek has identified as factors in the success of the one in four organizations reporting their use of business analytics to be "very effective." Learn how implementing these 10 specific steps can make business analytics work better in any organization.  (WHITE PAPER) READ ABSTRACT |

Return on Investment (ROI) and Security Information and Event Management (SIEM): How RSA enVision Delivers an Industry Best ROI by RSA, The Security Division of EMC June 2009 - (Free Research) This White Paper examines the Return on Investment (ROI) that a quality Security Information & Event Management (SIEM) solution can deliver to an organization.  (WHITE PAPER) READ ABSTRACT |

Does the mobile M2M market herald the rise of the machines? by ComputerWeekly.com December 2010 - (Free Research) Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units.  (WHITE PAPER) READ ABSTRACT |

Revenue Management: Exploiting existing data to generate increased revenue by Datactics January 2010 - (Free Research) This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management.  (WHITE PAPER) READ ABSTRACT |

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