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1 - 25 of 499 | Next Page

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Why EMC for SQL Server 2012 by EMC Corporation
May 24, 2012 - (Free Research)
Watch this webcast to learn how to reign in your unruly data and leverage its capabilities for business intelligence and real-time decision making in a SQL Server 2012 environment. 
(VIDEOCAST) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research)
<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 
(WHITE PAPER) READ ABSTRACT |

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research)
Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly. 
(WHITE PAPER) READ ABSTRACT |

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research)
<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 
(WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research)
Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. 
(PRESENTATION) READ ABSTRACT |

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)

Best Practices for Unified Communications Migrations and Management by Quest Software
March 15, 2012 - (Free Research)
There are many options when it comes to a migration: Office 365, on-premises, or a hybrid environment. In this webcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration," discusses migration strategies and best practices that can save your organization time and money in your next migration project. 
(WEBCAST) READ ABSTRACT |

Network Evolution E-Zine: Wireless LANs and Multimedia: Matching wired network performance and quality by SearchNetworking.com
May 30, 2012 - (Free Research)
The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video. 
(EZINE) READ ABSTRACT |

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc
February 12, 2010 - (Free Research)
There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. 
(WHITE PAPER)

Storage Magazine June 2012 by SearchStorage.com
June 01, 2012 - (Free Research)
Review the June 2012 issue of Storage Magazine Online and read expert features on hot topics including, an in-depth look at today's object-based storage systems and why they're so popular, tactics that simplify DR, tips for configuring storage for virtual desktops successfully, how to leverage the cloud for data center storage, and much more. 
(EZINE) READ ABSTRACT |

Quest's vRanger Resource Center by Quest Software
May 31, 2012 - (Free Research)
In this dedicated resource center, discover how the Quest vRanger product family can help your organization improve backup and recovery for virtual servers while dramatically decreasing storage requirements. 
(RESOURCE CENTER)

Migrating Oracle Application Setups – The Stat Way by Quest Software
May 31, 2012 - (Free Research)
Changes to your Oracle E-Business Suite applications directly affect your company. Therefore, having an effective change management and version control process is critical. In this paper, see how an impossible task – versioning and managing Oracle setup object with third-party tools – is now a reality. 
(WHITE PAPER) READ ABSTRACT |

The 10 Commandments of a Successful Oracle E-Business R12 Upgrade by Quest Software
October 04, 2011 - (Free Research)
This white paper provides 10 key best practices to help your organization effectively manage change to your enterprise resource planning (ERP) systems, with particular attention to upgrading to R12. 
(WHITE PAPER) READ ABSTRACT |

Must-Know BI and Reporting Trends for Oracle E-Business Suite Adopters by Noetix Corporation
May 31, 2012 - (Free Research)
<p>Are you able to effectively leverage and report on Oracle eBusiness Suite data? Read this expert e-book to find out the latest technology trends that may affect your BI and reporting strategy. Learn more about how to get the most out of included BI/reporting features, when to use OBIEE and when you may need to consider alternative tools.</p> 
(EBOOK) READ ABSTRACT |

1 - 25 of 499 | Next Page

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