Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated. 

This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance. 

This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions. 

This paper evaluates application performance monitoring (APM) vendors in each of five categories of functionality: end-user experience monitoring; application runtime architecture discovery, modeling and displays; user-defined transaction profiling; component deep-dive monitoring in application context; and application performance analytics. 

The rise of cloud computing has been one of the highlights of the last few years. The notion that information technology can be delivered in a highly scalable utility model is generating excitement for both customers and vendors alike. However, there is still a lot of concern regarding security. 

What is cloud computing? It depends on who you ask. In this e-guide from SearchCloudComputing.com, our experts lay out the various types of cloud models, including Infrastructure as a Service (IaaS). They reveal how virtualization and cloud computing are linked, as well as how to best use these technologies in your infrastructure. 

Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 

For this white paper, IDC performed an in-depth analysis of the business value of VMware View, defined as the expected ROI associated with the use of the solution as a platform for the targeted deployment of a virtual desktop infrastructure. 

Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues. 

Featuring tips and best practices regarding DR strategies and testing, this paper will help you define your objectives and get started developing an efficient and reliable DR solution today. You'll learn the key factors of a successful DR strategy, and learn what questions your organization should be attempting to answer during testing. 

This report can help companies rapidly understand the set of new possibilities created by digital transformation, prioritize the value propositions of business models and focus on those with the highest potential, and define the business capabilities and key tasks required to move forward on the smarter commerce path. 

More and more users are using their own smartphones at work – and it’s crucial that IT departments have a clearly defined  strategy for dealing with these devices. BlackBerry Enterprise Server Express is a cost-effective solution to help IT manage the challenges of security, cost and IT control while balancing the needs of employees. 

This white paper compares private cloud solutions from Microsoft and VMware by using private cloud industry standard concepts and defining the technology benefits of Microsoft private cloud solutions.