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City Where Fantasy Thrives Solves Reality of Backup Challenges with Quantum DXi7500 Express by Quantum Corporation

July 01, 2009 - (Free Research)
When a full backup of the city's 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum's DXi7500 Express disk-based backup solution with deduplication technology. 
(WHITE PAPER) READ ABSTRACT |

Improving Confidence by Increasing Understanding in Information by IBM

May 08, 2009 - (Free Research)
Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management. 
(WHITE PAPER) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

eGuide: Key Trends and Strategies for Decreasing Data Integration Costs in a Down Economy by Syncsort

October 29, 2009 - (Free Research)
Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations. 
(EGUIDE) READ ABSTRACT |

How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.

September 23, 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats. 
(WHITE PAPER) READ ABSTRACT |

Organizational Readiness Challenges Companies Like Yours Face by SAP AG

January 23, 2009 - (Free Research)
This SAP executive insight "Organizational Readiness" explains the organizational readiness challenges that companies face. 
(WHITE PAPER) READ ABSTRACT |

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 05, 2008 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Role Based Access Control and Entitlement Management by FoxT

September 30, 2009 - (Free Research)
The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. Read this transcript for practical guidance on how to implement a unified policy management infrastructure for RBAC. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Lumension Vulnerability Scanner Offer by Lumension

March 11, 2009 - (Free Research)
This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes. 
(ASSESSMENT TOOL) READ ABSTRACT |

Versatile and Innovative Authentication Solutions to Secure and Enable Your Business by SafeNet, Inc.

November 10, 2009 - (Free Research)
SafeNet’s award-winning authentication solutions deliver exactly what your business needs to stay successful and safe for the long-term: strong authentication for secure access to business resources, ease of use, flexibility, and portability. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Systems Management Simplified: The Dell Management Console by Dell and Symantec

September 23, 2009 - (Free Research)
The Dell Management Console redefines much of the systems management paradigm, through a holistic, Web browser–based “single pane of glass” approach to managing enterprise-wide IT assets. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Enabling Secure B2B Collaboration: Cloud-Based Authentication for Next-Generation Extranets by VeriSign, Inc

October 06, 2009 - (Free Research)
Online communities, social networks, and global sharing of rich media are just a few of the new beyond-traditional extranet technologies being adopted today. This paper shows how to implement greater security for new social media enabled extranets, and how in-the-cloud services combined with mobile credentials enable two-factor authentication. 
(WHITE PAPER) READ ABSTRACT |

SAP NETWEAVER BPM - Industry Trend Reports by SAP AG

January 01, 2009 - (Free Research)
Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation

September 17, 2009 - (Free Research)
This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control. 
(WHITE PAPER) READ ABSTRACT |

Improve Energy Efficiency and Manage Power Consumption with Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

June 01, 2009 - (Free Research)
Windows Server 2008 R2 is designed to provide better energy efficiency and performance by reducing power consumption and lowering overhead costs. Read this white paper to learn about the new features that deliver real energy savings opportunities for the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

November 16, 2009 - (Free Research)
This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems. 
(WHITE PAPER) READ ABSTRACT |

ChangeAuditor for Exchange - Critical change Alert - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication by SafeNet, Inc.

November 09, 2009 - (Free Research)
Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications. 
(WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge

February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment. 
(WHITE PAPER) READ ABSTRACT |

WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises by Global Knowledge

October 2008 - (Free Research)
This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company

July 2009 - (Free Research)
This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information. 
(ANALYST REPORT) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software

December 2008 - (Free Research)
Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. 
(WHITE PAPER) READ ABSTRACT |

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