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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 25, 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Server Virtualization: Top 3 Things to Know Before you Start by Dell, Inc. and Intel®

July 2013 - (Free Research)
This whitepaper covers the top three things you need to know before virtualizing your data center 
(WHITE PAPER) READ ABSTRACT |

Dell ProSupport Enterprise Suite: Support the Accelerates Your Business by Dell, Inc. and Intel®

December 2013 - (Free Research)
Read on to learn how Dell ProSupport Enterprise Suite can provide comprehensive support for your complex environment and help you meet your IT and business goals. 
(WHITE PAPER) READ ABSTRACT |

The Dell Advantage by Dell, Inc. and Intel®

December 2013 - (Free Research)
Explore this resource to learn how Dell can help you design and implement your enterprise's data center and IT infrastructure strategy. 
(WHITE PAPER) READ ABSTRACT |

Help Desk Manager by N-able Technologies

June 2014 - (Free Research)
This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management. 
(DEMO) READ ABSTRACT |

Choose the Right Device for your Small Work Team by Insight and HP

August 2013 - (Free Research)
In this white paper, discover 4 questions that will help you focus in on the printer best fit for your needs. Additionally, you will find a feature comparison with 4 color multifunction products for small work teams and 3 black-and-white multifunction products. 
(WHITE PAPER) READ ABSTRACT |

The Legal Obligations for Encryption of Personal Data in United States, Europe, Asia and Australia by Vormetric

May 2014 - (Free Research)
This white paper defines the global legal obligations and financial services laws that require data encryption. 
(WHITE PAPER) READ ABSTRACT |

VDI and Beyond: Addressing Top IT Challenges to Drive Agility and Growth by Citrix

November 2013 - (Free Research)
This paper explores a collection of services that can help drive a modern, mobile workforce toward greater agility and productivity, one project at a time. 
(WHITE PAPER) READ ABSTRACT |

3 Businesses share why they chose Citrix XenDesktop over VMWare View by Citrix

March 2014 - (Free Research)
This whitepaper examines 3 businesses who have decided to weigh in with their opinions on the VMware vs. XenDesktop debate. 
(WHITE PAPER) READ ABSTRACT |

VDI Comparison - 5 Reasons why XenDesktop beats Horizon View by Citrix

May 2014 - (Free Research)
This whitepaper examines 5 key comparisons between XenDesktop and Horizon View, including which better supports heavy 3D applications and client-side rendering. 
(WHITE PAPER) READ ABSTRACT |

VDI Your Users Will Love by Citrix

May 2014 - (Free Research)
This whitepaper examines the essential features of a successful VDI implementation that meets all of your organizational and end-users requirements. 
(WHITE PAPER) READ ABSTRACT |

IDC Marketscape: Worldwide Client Virtualization Software 2013 Vendor Assessment by Citrix

March 2014 - (Free Research)
This IDC study provides a quantitative and qualitative assessment of the capabilities and business strategies of many client virtualization software vendors. 
(WHITE PAPER) READ ABSTRACT |

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