This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs. 

Siemens product lifecycle management (PLM) software for the consumer packaged goods and food and beverage industries enables companies to optimize package design and accelerate innovation while reducing costs. 

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits. 

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes. 

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line. 

Access this webcast to learn more about the core foundational elements of a strong, successful information governance program and how you can implement these strategies to become a best-run business. 

This video discusses how a leading manufacturing company utilized Open Text's enterprise content management platform to achieve improved transparency and efficiency with one single source of truth across the enterprise. 

Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. 

There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management. 

<div>In the expert guide discover how the right enterprise resource planning (ERP) strategy can increase overall efficiency and visibility in your enterprise. Learn 6 steps to evaluating ERP vendors, 8 questions that will help you determine your organization’s ERP needs, and much more.</div> 

This paper discusses how different organizations tackle the issue of enterprise content management (ECM) decision making. Based on a recent AIIM survey of ECM decision makers, it offers advice  for IT managers seeking to adopt  a more holistic ECM strategy that incorporates the needs and requirements of various operational departments. 

This paper discusses content management, in specific process-centric information management, and the business benefits of this approach.