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Close the Omni-channel Customer Experience Gap by IBM

August 31, 2013 - (Free Research)
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center. 
(WHITE PAPER) READ ABSTRACT |

Create a Strong, Dynamic Customer Experience by Hewlett-Packard Limited

November 30, 2012 - (Free Research)
This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. 
(WHITE PAPER) READ ABSTRACT |

Big Job: Understanding the 'Omni-consumer' by Hewlett-Packard Limited

July 31, 2013 - (Free Research)
This resource explains how a predictive analytics strategy can help you navigate customer engagement and handle omnichannel operational challenges. 
(WHITE PAPER) READ ABSTRACT |

Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail by Hewlett-Packard Limited

February 28, 2013 - (Free Research)
This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. 
(WHITE PAPER) READ ABSTRACT |

Improve the Patient Journey With Omni-Patient by Information Builders

April 30, 2013 - (Free Research)
This informative paper examines the challenges healthcare organizations are currently facing when it comes to providing high-quality patient care. Discover the major barriers hindering their success in this area and discover a tool to help overcome these challenges. 
(WHITE PAPER) READ ABSTRACT |

Rethinking Omni-Channel Merchandise Optimization in the Connected-Customer Era by IBM

April 29, 2014 - (Free Research)
In this informative e-book, 5 key steps are highlighted to address merchandise optimization in the connected-customer era. Read on to discover how these steps will connect and optimize your merchandising and marketing activities to secure customer loyalty and future repeat sales. 
(EBOOK) READ ABSTRACT |

Delivering omni-channel shopping by Hewlett-Packard Limited

February 06, 2014 - (Free Research)
This resource introduces a data management and analytics approach that gives you the power to harness customer information to improve experiences and meet constantly changing consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

Web Experience Management: Omni-Channel Delivery by OpenText

August 26, 2013 - (Free Research)
Your brand can be the next celebrity with these helpful tips. Find out how to improve customer relationship management and web content management by consulting this resource now. 
(WHITE PAPER) READ ABSTRACT |

Create a strong, dynamic customer experience by Hewlett-Packard Company

November 30, 2012 - (Free Research)
In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services. 
(WHITE PAPER) READ ABSTRACT |

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider by Aspect

January 31, 2014 - (Free Research)
Delivering exceptional customer service today means having a flexible and reliable contact center, as well as all the tools your agents need to be successful. Many companies are looking to cloud contact center platforms to meet these requirements, but what should you look for in a cloud solution? 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to WiMAX Antennas: MIMO and Beamforming Technical Overview by Motorola, Inc.

June 01, 2007 - (Free Research)
This white paper details how WiMAX compares to conventional wireless network design and the user benefits of multi-antenna implementations. 
(WHITE PAPER) READ ABSTRACT |

How to Put Customers at the Center of Your Business by IBM

September 18, 2013 - (Free Research)
In this webcast, hear from Constellation Research principal analyst and CEO Ray Wang as he explores how to put customers at the center of your business. Learn how to make sure your customers stay loyal in a fiercely competitive marketplace. 
(WEBCAST) READ ABSTRACT |

Geek Speak: A Technical Analysis of NetFlow, J-Flow, sFlow and IPFIX by SolarWinds, Inc.

May 2008 - (Free Research)
Have you ever wanted to know more about how network traffic flow protocols like NetFlow, J-Flow, sFlow, and IPFIX work? 
(WEBCAST) READ ABSTRACT |

IDC TOPLINE - Keeping Cash Flow in Focus While Driving Business Performance by SAP America, Inc.

June 2011 - (Free Research)
This IDC Research white paper reveals the dynamics of understanding and utilizing cash flow. 
(ANALYST REPORT) READ ABSTRACT |

Cisco® ONE: The Value of Advanced Flow Control by Cisco Systems, Inc.

May 2013 - (Free Research)
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today. 
(WHITE PAPER) READ ABSTRACT |

The Digital Enterprise by ComputerWeekly.com

March 2014 - (Free Research)
Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract. 
(BOOK) READ ABSTRACT |

Optimising your OmniPayments: Consumers, payments and the future by ComputerWeekly.com

September 2013 - (Free Research)
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Omnichannel Shoppers Trendagram by Hewlett-Packard Limited

August 2013 - (Free Research)
This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers. 
(WHITE PAPER) READ ABSTRACT |

Solving Patient Throughput and Capacity Challenges by StatCom

May 2008 - (Free Research)
This white paper is for hospital decision-makers and those who are evaluating patient flow and capacity management technologies. It examines the challenges healthcare organizations are facing in managing patient throughput and capacity. 
(WHITE PAPER) READ ABSTRACT |

Finance for IT decision makers: Making business cases by ComputerWeekly.com

January 2013 - (Free Research)
This extract from Michael Blackstaff's book, Finance for IT decision makers, teaches you how to make effective business and financial cases for IT projects. 
(BOOK) READ ABSTRACT |

Protecting the Network Perimeter: Controlling what gets through—into and out of your organization by McAfee.

February 2012 - (Free Research)
The traffic allowed to flow through the network perimeter – both good and bad – can determine the success or potential downfall of an organisation. View this paper to explore how McAfee can help protect network perimeters with a solution that enables organisations to easily, effectively, and securely manage traffic flow. 
(WHITE PAPER) READ ABSTRACT |

Gigamon Intelligent Flow Mapping by Gigamon

December 2012 - (Free Research)
A key factor in ensuring application availability and network performance is having a traffic visibility solution that can efficiently handle huge volumes of data in real time and thus deliver relevant traffic to the relevant tool. Access this white paper gain greater insight about traffic visibility solutions and so much more! 
(WHITE PAPER) READ ABSTRACT |

Software Security Analysis: Control Flow Security Analysis with McCabe IQ

by McCabe Software, Inc.

April 2012 - (Free Research)
<p>Read this white paper to learn how comprehensive security analysis equips you with the proper insight into the structure of your software code to identify and resolve possible security holes</p> 
(WHITE PAPER) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.

October 2009 - (Free Research)
Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow. 
(WHITE PAPER) READ ABSTRACT |

Cloud-based Integration Speeds Data Flow for Microfinance Industry Information Provider by Pervasive Integration

March 2011 - (Free Research)
MIX wanted to avoid the expenditure and time lag resulting from manually entering Salesforce data and XE.com feeds into their hosted MySQL databases. It also sought to improve data quality by automating data updates. MIX turned to Pervasive Software to provide cost-effective, quick, scalable integration of its Salesforce and XE.com data. 
(CASE STUDY) READ ABSTRACT |

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