Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

This e-book, penned by business intelligence expert Wayne Eckerson, will explain how big data -- the combination of Hadoop and analytical databases -- is transforming the business intelligence industry. 

Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain. 

Companies that are able to measure the competency of their workforce can then take proactive steps to cultivate a high-performing, talented workforce. Read this paper to discover strategies for evaluating and improving your workforce competency. 

With ILOG JRules and ILOG Rules for COBOL, you can externalize and manage the business rules in your organization’s COBOL applications without disruption or a major development project. 

This E-Guide examines 5 key data replication strategies that will help maintain the availability of critical health data, even in the event of a disaster. 

This white paper addresses HR challenges and metrics solutions for improving operations. 

Read this e-book to learn how to approach application lifecycle management (ALM) in order to deliver the timely, effective, modern applications that real business outcomes rely on. 

This presentation transcript, brought to you by our editors, offers advice to help you successfully navigate the virtualization path. Hear how one company decided on a virtualization strategy and put the appropriate measures in place to effectively manage its virtual environment 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. 

Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.