CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand. 

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

What is server virtualization? If you're just getting started virtualizing your data center or looking for a refresher on server virtualization basics, this expert e-guide is just the resource you need. This handy and concise guide covers the essentials of what virtualization is and how you can put the building blocks in place. 

With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity. 

This handbook will cover best practices for moving to Microsoft Windows 7, including assessing Windows 7 to determine if it’s a good move for your organization, which applications in your organization should move over, what help is out there for your migration project and licensing. 

Virtual desktops may make management easier, but you have to make sure you have the right storage in place. Check out this 2-page white paper for an overview of storage-allocation tactics and technologies that will help you fully reap the cost and efficiency benefits that VDI promises. 

Businesses of all sizes are continually looking for new and improved ways to protect valuable information that resides on their corporate and virtual networks. With risk coming from many directions, the pressure to protect IT resources and gain better network and application visibility is only getting greater. 

This resource introduces what a UPS is and explores what kinds of UPS are available. Discover how to select the right UPS and accessories for your needs. 

Service-oriented architecture (SOA) makes technology a true business enabler and empowers business and technology leaders to respond to change with increased agility. This e-book introduces you to the basics of SOA in context with the real-life experiences. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.