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Achieving Measurable Gains by Automating Claims Processing by Kofax, Inc. March 31, 2010 - (Free Research) This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.  (WHITE PAPER) READ ABSTRACT |

Niksun NetDetectorLIVE Data Sheet by NIKSUN NetDetectorLive is a content and compliance monitoring appliance enabling companies to monitor content flowing in and out of their corporate networks.  (HARDWARE PRODUCT)

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

NAV CANADA Takes Advantage of IBM Rational AppScan Software to Address the Security and Compliance of Its Online Applications by Logicalis December 2008 - (Free Research) NAV CANADA helped enhance the security of its Web applications through best practices such as regular scanning and testing for vulnerabilities throughout the software development lifecycle.  (CASE STUDY) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft July 2010 - (Free Research) SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details.  (BROCHURE) READ ABSTRACT |

Complying with Payment Card Industry Data Security Standards Using SEA System I Solutions by Software Engineering of America, Inc. February 2008 - (Free Research) This document highlights how Software Engineering of America's solution for the System i help to ensure PCI Compliance.  (WHITE PAPER) READ ABSTRACT |

How the Right Printer Can Make a Difference for Manufacturers by Intermec December 2012 - (Free Research) Producing the job tickets, component ID and product labels to provide this information is a growing challenge. This paper outlines the need to streamline the process with a proper printer and media.  (WHITE PAPER) READ ABSTRACT |

iSOFT Orchestrates its Cloud with HP by Hewlett-Packard Limited August 2012 - (Free Research) In order for IT services company iSOFT to improve their quality of service and reduce operation costs, they needed to automate operations efficiently and security through the cloud. This case study illustrates how they were able to achieve their goal with a software suite that allowed them to create a private cloud, automate their systems and more.  (CASE STUDY) READ ABSTRACT |

Valeo Drives Global Best Practices by Apriso Corporation April 2011 - (Free Research) Read this case study and learn how Valeo realized its vision to continuously improve product innovation, operations and logistics performance by using Apriso’s FlexNet software to achieve inventory tracking, material flow visibility, and packaging and labeling compliance goals across its enterprise.  (CASE STUDY) READ ABSTRACT |

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies May 2009 - (Free Research) Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.  (WHITE PAPER) READ ABSTRACT |

Leading Pharmaceutical Company Reduces Costs to Meet CFR Compliance Through Digital Signature Implementation by Hexaware Technologies October 2011 - (Free Research) In this brief case study, discover eSignature's method of capturing electronic signatures at appropriate points in the work flows, storing relevant information, and enabling an audit trail to be retrieved for each applicable asset.  (CASE STUDY) READ ABSTRACT |

3 Tokenization Models for Choosing the right PCI-DSS Strategy by Intel July 2012 - (Free Research) Securosis.com's expert PCI-DSS analyst Adrian Lane, dissects the deployment models with pros and cons of: on-prem vs outsourced models, proxy based tokenization, and format preserving encryption. Adrian covers base tokenization flows for newbies and reflects on detailed cost, pricing, & vendor lock-in concerns for deployments in progress.  (WEBCAST) READ ABSTRACT |

Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company February 2012 - (Free Research) While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Case Study: Advanced Scientifics Keeps LifeBlood Flowing by Made2Manage ERP March 2008 - (Free Research) Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com August 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.  (WHITE PAPER) READ ABSTRACT |

Geek Speak: A Technical Analysis of NetFlow, J-Flow, sFlow and IPFIX by SolarWinds, Inc. May 2008 - (Free Research) Have you ever wanted to know more about how network traffic flow protocols like NetFlow, J-Flow, sFlow, and IPFIX work?  (WEBCAST) READ ABSTRACT |

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers by Runaware June 2011 - (Free Research) The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.  (WHITE PAPER) READ ABSTRACT |

Empower Your Technicians, Lower Your Costs by Kony December 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Drive Your Business With Predictive Analytics by SAS Institute Inc. June 2012 - (Free Research) This paper outlines what predictive analytics is and how it can benefit your organization. Read this invaluable resource now to learn about predictive modeling techniques, predictive analytics applications in marketing, the effect it can have on customer relationship management (CRM), customer loyalty and retention, and so much more.  (WHITE PAPER) READ ABSTRACT |

NetApp Storage Solutions for Processing, Exploitation, and Dissemination by NetApp March 2012 - (Free Research) Check out this white paper for an introduction to a scalable, modular, flexible storage system focused on a single pool of storage that was designed to handle the strenuous work flow requirements of the sophisticated ISR realm of data.  (WHITE PAPER) READ ABSTRACT |

How to Comply with the HPAA Security Rule by Redspin, Inc. November 2011 - (Free Research) The HITECH Act has helped to not only increase productivity, but to streamline data exchange. While this increased efficiency, there are also many requirements that must be met in order ensure that these exchanges are HIPAA compliant. In this e-guide, learn how a well implemented security program can secure patient medical records.  (EGUIDE) READ ABSTRACT |

Leveraging Loyalty Data to Enhance the Cross-Channel Customer Experience by Oracle Corporation September 2012 - (Free Research) In this 1to1® Executive Dialogue, industry experts discuss the steps business leaders should take to leverage loyalty programs, integrated CRM, and customer insights to deliver a unified, personalized, and relevant customer experience that maximizes customer loyalty.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Data Management by SAS Institute Inc. March 2008 - (Free Research) The key enterprise risk management (ERM) issue for many financial institutions is to get enriched data in a single place in order to report on it. Learn best practices for data management that are critical for ERM.  (WHITE PAPER) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc. October 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.  (WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.  (WHITE PAPER)

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