Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation. Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical more... >> Discover more offerings from Extraview Corporation.
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Manage and Protect Your Entire PC Fleet by Intel Corporation. August 2008 - (Free Research) Intel® Centrino® 2 with vPro™ technology delivers a new advanced and unified approach for improving the management and security of all of your business PCs.  (DEMO) READ ABSTRACT | GO TO DEMO

MicroMain XM Enterprise™ - Enterprise Asset Management (EAM) Software by MicroMain Corporation MicroMain XM Enterprise™ enables your enterprise to conserve resources through strategic, comprehensive asset management. This enterprise asset management (EAM) system enables you to optimize your plant or industry assets and generate higher profits, reduce equipment downtime, increase asset availability, and make cost-effective purchases.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Appliance Update Management: Technologies and Processes for Maximizing the Effectiveness of an Appliance throughout Its Lifecycle by NEI (Network Engines) June 2008 - (Free Research) This white paper outlines the main challenges involved in appliance update management and details the approach NEI has taken in overcoming those challenges.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Keeping Pace with Changing Business Needs by MKS Inc August 2008 - (Free Research) This whitepaper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements. It also addresses why tools for requirements change management are essential.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Nation's Largest Reseller of Total Loss Vehicles Uses Expensewatch.com - 2007 ROI Award-Winning Case Study by Nucleus Research by ExpenseWatch.com. March 2008 - (Free Research) Deploying Expensewatch.com has enabled Copart to refine its financial processes to support greater profitability, increase employee productivity, and decrease approval cycles.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How To Manage The Mobile Work Environment Like The Wired World: Best Practices for a Secure and Productive Mobile Platform by Fiberlink Communications June 2008 - (Free Research) This paper discusses the inherent risks of the mobile blind spot, the best practices for a mobile environment, and how Fiberlink Communications helps organizations control and manage the mobile fleet 24/7.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Underpinnings of Service Excellence: Synchronizing Resource Capacity with Service Demand by SERVICEPower. March 2008 - (Free Research) This benchmark study shows that forward-thinking companies have taken strategic actions to achieve service excellence by accurately forecasting service demand and effectively planning and provisioning service resources to meet that demand.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix. July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix. July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

RIAs Bring People-Centered Design to Information Workplaces by Actuate Corporation. July 2008 - (Free Research) Rich Internet applications (RIAs) are emerging as vehicles to enable the next generation of Information Workplaces that are best suited for decision-makers and task-oriented workers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Where's My Stuff?!! Managing Work-in-Process with Radio Frequency Identification (RFID) by TrenStar (E-mail this company) September 2007 - (Free Research) The advent of Radio Frequency Identification technologies (RFID) has allowed everyone from shipping companies to hospitals to create visibility into inefficient business processes. Aberdeen’s research shows that 38% of enterprises using RFID are doing so to improve the cost, safety, and reliability of managing work-in-process (WIP).  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Policy STAR® -- Web-Based P&C Policy Administration by Fiserv Insurance Solutions. Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mastering Carbon Management: Balancing Trade-offs to Optimize Supply Chain Efficiencies by IBM. May 2008 - (Free Research) In an age of heightened corporate scrutiny and social responsibility, the companies that turn the tables on the carbon challenge could well be the leaders in the 21st century global economy.  (WHITE PAPER) GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aviation Week's Outsourcing and Maintenance Industry Trends by SAP America, Inc. May 2008 - (Free Research) This study, which was commissioned by SAP in cooperation with Axon Solutions Inc., found that most respondents believe there will be some re-settling of MRO operations internally versus outsourcing during the coming five years.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

SpamSentinel for Lotus Notes and Domino by Mayflower Software July 2008 - (Free Research) Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam.  (DEMO) READ ABSTRACT | GO TO DEMO

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS for the Energy & Utilities Industry – ERP for Asset-Intensive Utilities by IFS Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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