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Five Steps to Improving Business Performance through Customer Intimacy by IBM November 18, 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance.  (WHITE PAPER) READ ABSTRACT |

Five Ways to Optimize Offsite Storage and Business Continuity: A WAN Optimization Primer for Storage Professionals by Silver Peak February 03, 2012 - (Free Research) Supported by results from specific case studies, this whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs.  (WHITE PAPER) READ ABSTRACT |

Five Easy Steps to Optimizing Your IT Services by CA Technologies. December 08, 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management.  (WEBCAST) READ ABSTRACT |

Tackling the five greatest challenges of cloud service sprawl by CA Technologies. December 08, 2011 - (Free Research) The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support.  (WHITE PAPER) READ ABSTRACT |

Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc. January 30, 2012 - (Free Research) Managing today's complex, volatile, global supply chains requires the right set of performance metrics as well as the insight into risks and opportunities that analytics provides. Read this paper to learn how to use the widely-accepted SCOR framework to assess and improve your organization's supply chain performance management.  (WHITE PAPER) READ ABSTRACT |

Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.  (EBOOK) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 27, 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.   (CASE STUDY) READ ABSTRACT |

How to Utilize Virtual Hardware Metrics to Ensure Optimal Performance by HP and Intel May 31, 2011 - (Free Research) This expert e-guide from SearchVMware.com contains vital virtual hardware statistics for your consideration, including virtual CPU counts and consolidation ratios. Additionally, the benefits of scaling up and scaling out are weighed.  (EGUIDE) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.  (WHITE PAPER) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.  (ESSENTIAL GUIDE) READ ABSTRACT |

Gartner Evaluates Five Performance Monitoring Vendors by Hewlett-Packard Company September 2011 - (Free Research) This paper evaluates application performance monitoring (APM) vendors in each of five categories of functionality: end-user experience monitoring; application runtime architecture discovery, modeling and displays; user-defined transaction profiling; component deep-dive monitoring in application context; and application performance analytics.  (WHITE PAPER) READ ABSTRACT |

Get Serious About SOA Governance: A Five-Step Action Plan for Executives by Oracle Corporation December 2011 - (Free Research) Download this whitepaper to see why many organizations are reaping the rewards of successful service-oriented architecture (SOA) transformations and what you need to do to make yours one of them.  (WHITE PAPER) READ ABSTRACT |

What do cloud innovators really think? Get five cloud best practices by HP Software May 2011 - (Free Research) This webcast reviews the results of a survey taken by cloud innovators and delves into five best practices to minimize the risk of introducing a cloud environment to the IT shop. Understand necessary steps to manage and secure physical, virtual, and cloud environments across the IT delivery chain and more.  (WEBCAST) READ ABSTRACT |

Five Best Practices to Optimize Server Infrastructure Costs With Virtualization by Dell and Microsoft November 2009 - (Free Research) Operational cost savings have proved elusive for many customers adopting virtualization, either in-house or with outsourcers. However, some customers have achieved significant cost efficiencies thanks to five best practices that are surprisingly high-level in approach. Read this Gartner report to learn key findings and recommendations.  (ANALYST REPORT) READ ABSTRACT |

2011 BI market study- Trends, tools and top vendors by Actuate January 2012 - (Free Research) Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study.  (ANALYST REPORT) READ ABSTRACT |

Five Keys to Scalability and Disk-Based Backup Systems by ExaGrid Systems, Inc. February 2012 - (Free Research) In selecting a disk-based backup solution, it's critical to consider the scalability of each prospective solution to ensure that it will meet the needs of your organization now and into the future. This paper outlines the five key questions you should ask when evaluating the scalability of any disk-based backup solution.  (WHITE PAPER) READ ABSTRACT |

Top Five Obstacles Companies Face and How to Overcome Them by SAP America, Inc. January 2012 - (Free Research) This white paper addresses five obstacles that small businesses and midsized companies face.  (WHITE PAPER) READ ABSTRACT |

The Five Most Popular Uses of Data Virtualization by Composite Software June 2011 - (Free Research) Validated by leading analyst firms Gartner and Forrester, data virtualization is considered a “must have” in every enterprise’s data integration portfolio. This white paper discusses the five most frequently deployed data virtualization usage patterns.  (WHITE PAPER) READ ABSTRACT |

The Five Pillars of SharePoint Governance by Quest Software January 2012 - (Free Research) In this new Quest white paper, learn the five pillars of SharePoint governance, and how preparing for an ever-changing SharePoint environment ensures success.  (WHITE PAPER) READ ABSTRACT |

MFT Benefit Calculator by IBM January 2012 - (Free Research) The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.  (ASSESSMENT TOOL) READ ABSTRACT |

Five Myths of Cloud Computing by Hewlett-Packard Company January 2012 - (Free Research) This white paper separates cloud facts from fiction to help you gain a better understanding of what this technology really means for your enterprise. Uncover the truth about the top cloud myths and review the answers to common cloud-related questions.  (WHITE PAPER) READ ABSTRACT |

Video: Get IT insight on your organization, as it's happening in a user-friendly scorecard by Hewlett-Packard Company November 2011 - (Free Research) Watch this short demonstration of HP IT Executive Scorecard to learn how easy it is to gather, analyze and report on your business intelligence (BI).  (VIDEO) READ ABSTRACT |

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