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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
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Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc

February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.
(WHITE PAPER) READ ABSTRACT | View Now

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc

February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.
(WHITE PAPER) READ ABSTRACT | View Now

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc

February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
(WHITE PAPER) READ ABSTRACT | View Now

Free Cerulli Report - Navigating the Affluent Emerging Marketplace by Advent Software, Inc

July 2008 - (Free Research) Investors who comprise the emerging affluent segment of the market are very diverse-in terms of their net worth, risk tolerance, financial goals, and many other areas. To service this area of the financial market some level of segmentation must be used.
(ANALYST REPORT) View Now

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER) View Now

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry

March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition.
(WHITE PAPER) READ ABSTRACT | View Now

ADERANT Expert by Aderant

ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation. 
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Viking Data Entry (VDE) by Viking Software Solutions.

VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware. 
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Load Balancing 101: The Evolution to Application Delivery Controllers by F5 Networks (E-mail this company)

November 2007 - (Free Research) ADCs are the natural evolution to the critical network real estate that load balancers of the past held, and while they owe a great deal to those bygone devices, they are a distinctly new breed providing availability, performance and security. This paper discusses the importance of load balancing and its effects on application delivery.
(WHITE PAPER) READ ABSTRACT | View Now

Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars (E-mail this company)

July 2006 - (Free Research) In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process.
(WEBCAST) READ ABSTRACT | View Now

Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) View Now

Webcast: Leveraging Capabilities in Your Existing Cisco Network Infrastructure by Fluke Networks

April 2008 - (Free Research) Join Cisco, Yankee Group and Fluke Networks for this unique, round-table format webcast.
(WEBCAST) READ ABSTRACT | View Now

Konica Minolta Reduces Backup Window, Improves Disaster Recovery Strategy with ExaGrid by ExaGrid Systems, Inc.

April 2008 - (Free Research) Konica Minolta Business Solutions U.S.A. Inc. is a leader in advanced imaging and networking technologies. This white paper tells how they improved their disaster recovery and backup operations with a disk-based backup system from Exagrid.
(WHITE PAPER) READ ABSTRACT | View Now

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software.

April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci…
(WHITE PAPER) READ ABSTRACT | View Now

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys Co.

March 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
(WHITE PAPER) READ ABSTRACT | View Now

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
(WHITE PAPER) READ ABSTRACT | View Now

Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP Consulting Business by SAP America, Inc.

July 2008 - (Free Research) This whitepaper discusses best practices for building and running a successful SAP consulting Business. It also explores the steps and skills necessary for succeeding as A SAP consultant.
(WHITE PAPER) READ ABSTRACT | View Now

Workscape: Bringing Time to Value to the Mid-Market by Workscape

June 2008 - (Free Research) Workscape is a Marlborough, Massachusetts-based provider of human resource solutions and it defines midmarket as companies with fewer than 10,000 employees.
(WHITE PAPER) READ ABSTRACT | View Now

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co.

June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
(WHITE PAPER) READ ABSTRACT | View Now

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER) View Now

Project Optimization & Collaboration: Keys to Project Success for AEC Firms by Epicor Software Corporation.

July 2008 - (Free Research) Our featured speaker in this webcast, Chris Martersteck, of PSMJ Resources Inc. will take you through the main components of project success to achieve both client satisfaction and increased profitability.
(WEBCAST) READ ABSTRACT | View Now

Dickinson Dees LLP Achieves Productivity Gains by Nokia.

April 2008 - (Free Research) While away from the office, data is increasingly being accessed and IT is left with stringent demands that are difficult to manage. This podcast looks at how Device Management helped a top law firm control costs and connect its 800 employees.
(PODCAST) READ ABSTRACT | View Now

From Globalization to Technology, the Impact of Emerging Trends on the Consulting Industry by Epicor Software Corporation.

July 2008 - (Free Research) Join us for this complimentary educational webcast to learn about emerging trends and the impact they make on the consulting industry.
(WEBCAST) READ ABSTRACT | View Now

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) View Now

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks (E-mail this company)

Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency. 
(HARDWARE PRODUCT) View Now

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