VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network. 

This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments. 

From desktop vulnerabilities to the impact open proxies, JavaScript, universal access to HTTP and the adoption of embedded HTML in email, this white paper presents the top ten scenarios hackers use the web to attack your infrastructure. 

In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change. 

To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains. 

Read this paper to learn how ArcSight Express can help mid-size organizations better face the numerous security and compliance challenges they confront today. 

Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey. 

Server virtualization is the most substantial shift in IT so far this decade. Adoption is high, and firms are virtualizing mission-critical and business-critical applications. Forrester surveyed 124 of its global clients on the topic of storage for virtual server environments. 

This Forrester Research paper will show you how analyzing your options for upgrading to Windows 7 can save you down the road. One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship. 

This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.