The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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Managed WAN Acceleration by Virtela Communications, Inc. March 2008 - (Free Research) Virtela provides a comprehensive WAN Acceleration and Optimization suite of managed services to deliver enhanced performance and reduced latency impact on business-critical applications at key customer locations.  (WHITE PAPER) READ ABSTRACT |

CA Service Virtualization Overview by CA Technologies April 2012 - (Free Research) This brief video gives an introduction to service virtualization and explores how it can get you the access to all your application's dependent systems at any time during the build and test process. Watch to learn how you can drastically accelerate the entire app development lifecycle.  (WEBCAST) READ ABSTRACT |

Analyst's take: Maximise success with Microsoft Dynamics by ComputerWeekly.com March 2011 - (Free Research) Microsoft partners that follow a structured methodology to sell, deliver, and optimize Microsoft Dynamics solutions can reduce their own cost and risk, focus on core competencies, and ultimately increase profits and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com January 2013 - (Free Research) This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.  (ESSENTIAL GUIDE) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data November 2010 - (Free Research) Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more!  (EBOOK) READ ABSTRACT |

Tools for Fine-tuning SQL Server Performance by Idera April 2013 - (Free Research) In this expert E-Guide, database administrators and business leaders will find key tips for streamlining and improving SQL Server performance. Also inside, learn about three third-party tools that can facilitate SQL Server management.  (EGUIDE) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com September 2012 - (Free Research) This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012.  (IT BRIEFING) READ ABSTRACT |

HP reference configuration for BladeSystem: BL495c with Flex-10 and VMware View by HP, Vmware and AMD February 2009 - (Free Research) This paper is for decision makers that are familiar with and interested in VMware View as a desktop replacement strategy. An understanding of networking and fibre channel infrastructure and how they interact with HP Virtual Connect technologies, virtualization benefits and techniques, VMware software, and datacenter practices is recommended.  (TECHNICAL ARTICLE) READ ABSTRACT |

Fine-Tune IT Performance by Riverbed Technology, Inc. May 2011 - (Free Research) This paper discusses how you can fine-tune your IT performance with a solution that enables your business to run faster and more efficiently, while saving time and cutting the cost of your infrastructure.  (WHITE PAPER) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. January 2006 - (Free Research) Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.  (WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc. March 2009 - (Free Research) This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.  (WHITE PAPER) READ ABSTRACT |

Fine-tune Web Content Management to Tweak Customer Experience by Limelight Networks, Inc. May 2013 - (Free Research) View this expert e-guide to learn more about how your business can keep customers engaged. Web content management strategies are taking on a larger role as companies create more personalized content. This resource offers tips for improving your WCM strategy and optimizing customer experience.  (EGUIDE) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com March 2010 - (Free Research) Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010.  (EZINE)

Expert Tips on Data Center Outsourcing Management by HP & Intel® May 2011 - (Free Research) Access this expert e-guide to discover the differences between IaaS and Data Center as a Service. Plus gain insight into how to negotiate the best contract to meet your needs and budget.  (EGUIDE) READ ABSTRACT |

The Outsourcing Surge by SolovatSoft August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

Interactive Demo: Rational everywhere by IBM March 2013 - (Free Research) This concise webcast describes a strategy that will help you effectively manage your outsourcing activities, greatly increasing the likelihood of project success. Tune in now to learn more.  (WEBCAST) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.  (EZINE)

How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc. March 2010 - (Free Research) Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc. May 2010 - (Free Research) Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development.  (WHITE PAPER) READ ABSTRACT |

Global Cloud Computing Adoption: Transformation Is In The Air by VMware, Inc. February 2011 - (Free Research) This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

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