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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Vblock Drives Enterprise Cloud Growth for CSC by VCE (E-mail this company)

October 2013 - (Free Research)
Faced with the need to meet client demands for cloud-based IT support, systems integrator Computer Sciences Corporation (CSC) needed to find a new infrastructure that was built to handle cloud deployments. Read this case study to discover the approach they took. 
(WHITE PAPER) READ ABSTRACT |

It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc.

September 2009 - (Free Research)
To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business. 
(VIDEO)

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

Email archiving services by Arrow Electronics, Inc.

June 2008 - (Free Research)
Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Focusing on What's Important with Your Web Application Security: Scanning and Testing by IBM

January 2011 - (Free Research)
Web application security affects every business in some capacity. Regardless of the industry, there are certain Web security weaknesses you can’t afford to overlook and steps you must take to find them. In this presentation transcrip, expert Kevin Beaver shares what you need to know in order to find Web security vulnerabilities in your environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Find the most effective cloud services for your business by HP & Intel®

October 2011 - (Free Research)
HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients. 
(WHITE PAPER) READ ABSTRACT |

Case Study: GoldenTree Asset Management by ESET

October 2010 - (Free Research)
In this case study you’ll learn how one London finance company did the following: found malware other AV products weren’t finding; secured the environment; witnessing virus protection doing what it is designed to do. Read on to learn so much more. 
(CASE STUDY) READ ABSTRACT |

Buyer’s checklist how to find a solution that delivers fast ROI by IBM

April 2014 - (Free Research)
Access the following white paper to uncover the top 5 questions to ask when evaluating optimization solutions. Learn what makes a system trustworthy, how systems should react, why a solution needs to be able to translate business problems into analytics, and more. 
(WHITE PAPER) READ ABSTRACT |

Finnish MSP CITIUSNET Finds First-Rate Value In N-ABLE by N-able Technologies

October 2013 - (Free Research)
A whitepaper detailing how one IT services provider expanded business by partnering with a remote monitoring and management provider. 
(CASE STUDY) READ ABSTRACT |

Social Recruiting: How to Effectively Use Social Networks by Oracle Corporation

March 2014 - (Free Research)
This white paper explores the importance of developing a comprehensive social network recruiting strategy to deliver a true ROI from Facebook and LinkedIn. 
(WHITE PAPER) READ ABSTRACT |

Finding the PERFECT Cloud Provider with Cisco by Cisco Systems, Inc.

February 2014 - (Free Research)
Access this concise resource to uncover the top 10 cloud vendor considerations so you can be confident your organization is selecting the best fit for your business needs. 
(RESOURCE)

Will ECM Pull its Own Weight in Your Organization? by OpenText

February 2014 - (Free Research)
Consult the following white paper to find out if ECM is really what you need for your business. Discover what value ECM can bring to you, how it can align with your goals, and most importantly, find out if ECM will pull its weight within your organization. 
(WHITE PAPER) READ ABSTRACT |

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