Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust. 

Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. 

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. 

Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes. 

The pressure to allow employees to use more of the technologies they have at home in the workplace has reached critical levels. 

<p>Most companies do not have time to thoroughly investigate all of the potential attack targets inside an application. This white paper explains how the use of software security analysis (SSA) and path methodologies can help you identify vulnerable code and improve application security.</p> 

Read this white paper to learn why value-driven project portfolio management (PPM) is so important for delivering successful software and find best practices for ensuring that the projects you launch support the strategic objectives of your business. 

This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. 

This case study explores how an animation studio used Juniper Networks to enable a mobile environment that also supported a highly collaborative working experience. 

This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days. 

In earlier times, if an enterprise presumed it had control over its network, and if it had few external connections or communication, it was feasible that the connections between operational computers probably were not an unacceptable risk.