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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 19, 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
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Using Social Media to Deepen Your Customer Relationships by Infor

November 24, 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
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Unleash the Power of Marketing to Drive Innovation and Profit by SAS

October 11, 2011 - (Free Research)
In this white paper, learn what genuine customer centricity looks like, why it matters more than ever, and how organizations can achieve it. 
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8 Essentials of Business Analytics by SAS

July 29, 2010 - (Free Research)
Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart? 
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An Overview of Data Replication by Overland Storage

February 01, 2007 - (Free Research)
There are many forms of data replication, each with its own features, value and shortcomings. This white paper details the types of data replication and alternative data protection options to help you find the right solution for your business a... 
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The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 05, 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

Marketing Automation Drives Sports Fan Engagement by SAS

April 30, 2014 - (Free Research)
The following white paper explores the 4 phases of successful CRM. Uncover why CRM needs to be addressed on multiple levels outside that of technology, what strategies you need to know to really get a handle on CRM, and more. 
(WHITE PAPER) READ ABSTRACT |

The End of Advertising as We Know It by IBM Line of Business

February 2008 - (Free Research)
Based on IBM global surveys of more than 2,400 consumers and 80 advertising experts, we see four change drivers shifting control within the industry. Find out more by downloading this IBM white paper. 
(WHITE PAPER)

The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 2011 - (Free Research)
How to have a successful customer relationship management (CRM) implementation. 
(WHITE PAPER) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS

April 2010 - (Free Research)
BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. 
(WHITE PAPER) READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)
Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 
(WHITE PAPER) READ ABSTRACT |

The Cybercrime Arms Race by Kaspersky Lab

February 2008 - (Free Research)
Read this white paper and find out how cybercrimes have become so pervasive and how these sophisticated attacks work. Discover today's cybercrime techniques and how to recognize them. 
(WHITE PAPER) READ ABSTRACT |

Five Best Practices For Unified Communications by AT&T Corp

October 2010 - (Free Research)
To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently. Communication needs to be timely and effective, reaching people where and when they want to be reached, at the office, at home or on the go.  Read this white paper to learn the five best practices for unified communications. 
(WHITE PAPER)

Building a Clear and Socially Connected Enterprise by SAP America, Inc.

December 2010 - (Free Research)
Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Reduce Your Backup Window by Overland Storage

February 2008 - (Free Research)
Backup windows are a constant headache for storage administrators and they're constantly trying to find new ways to reduce them. This white paper explains 5 easy steps that will help make shorter backup windows a reality. Read this white paper to l... 
(WHITE PAPER) READ ABSTRACT |

Social, integrated sales performance management is the key to future success by Oracle Corporation

May 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation

April 2007 - (Free Research)
Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge. 
(WHITE PAPER) READ ABSTRACT |

Planning for Seasonal Orders in Customer Driven Supply Chains by CDC Software - Ross Enterprise

October 2008 - (Free Research)
This white paper discusses the challenges of managing seasonal demand, getting a good forecast, planning production & procurement and managing the fulfillment process. 
(WHITE PAPER) READ ABSTRACT |

Starz Entertainment Joins AT&T Mobile Barcode Charter Program as First TV/Network Member by AT&T Corp

November 2011 - (Free Research)
This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world. 
(WHITE PAPER) READ ABSTRACT |

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America, Inc.

January 2006 - (Free Research)
This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Profitable Growth: Sap for Professional Services by SAP America, Inc.

April 2005 - (Free Research)
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... 
(WHITE PAPER) READ ABSTRACT |

Nine Easy Steps for a Quick Customer Experience Tune-Up by SAP America, Inc.

July 2011 - (Free Research)
As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today. 
(WHITE PAPER) READ ABSTRACT |

Managing PST Files from Discovery to the Archive - Free White Paper by C2C Systems (UK)

February 2008 - (Free Research)
This white paper outlines some ideas, methods and applications for living with legacy .PST files and avoiding the creation of new ones. It will help you: -Assess the true facts about .PST files -Manage existing .PST files -Avoid the need for .PST 
(WHITE PAPER) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

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