Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Expert insight: How to assess your IT infrastructure for desktop virtualization by OnX Enterprise Solutions February 25, 2011 - (Free Research) This expert e-guide from SearchVirtualDesktop.com explains how to assess your IT infrastructure to ensure it is ready for desktop virtualization. Discover which issues are commonly addressed first after implementing VDI, including staffing concerns and user image management.  (EGUIDE) READ ABSTRACT |

Hendrick Hudson School District Uses EVault SaaS for Turnkey Backup and Remote Disaster Recovery by i365, makers of Evault September 28, 2010 - (Free Research) Read this case study to learn about how Mathew Swerdloff, Director of Technology for the Hendrick Hudson school district, used EVault SaaS data protection from i365, a Seagate Company, to effectively backup his important data.  (CASE STUDY) READ ABSTRACT |

Converging the Datacenter Infrastructure: Why, How, So What? by VCE (E-mail this company) May 31, 2012 - (Free Research) This critical study offers insight into how 5 companies excelled after implementing converged infrastructure systems, greatly improving the outlook for their data centers.  (WHITE PAPER) READ ABSTRACT |

Facilitating Enterprise PCI DSS Compliance - Executive Summary by GlobalSCAPE April 2008 - (Free Research) The GlobalSCAPE HS-PCI solution provides a comprehensive mechanism to quickly bring your organization into compliance with key requirements.  (WHITE PAPER) READ ABSTRACT |

The New Universe of Managed File Transfer: Why Your Existing Solution May Not Be Adequate by Attachmate Corporation May 2009 - (Free Research) Uncover the driving forces for an advanced managed file transfer (MFT) solution, as well as what to look for in such an approach and the many benefits you can enjoy after implementing a solution.  (WHITE PAPER) READ ABSTRACT |

IBM Power Systems Cloud Solutions: Enabling customers to move mission-critical workloads to the cloud by IBM October 2011 - (Free Research) Recent IT spending indicates that more and more organizations are interested in moving to the cloud. This white paper explores the primary drivers for cloud computing and describes the infrastructure required to prepare for this new IT model. Discover the steps you will need to take and the benefits you can expect after implementing the cloud.  (WHITE PAPER) READ ABSTRACT |

JReport Solution Study: KANA Software by Jinfonet Software July 2009 - (Free Research) This case study looks at the Success KANA has had after implementing JReport from Jinfonet. KANA needed a reporting solution that could provide easy setup, intuitive reports for end-users, and the ability to run ad hoc reports and change settings like report type, date, etc. Read on to learn more about this great reporting solution.  (CASE STUDY) READ ABSTRACT |

Hosted ITSM Toolset Provides Key Monitoring and Management Benefits by CA Technologies. June 2012 - (Free Research) <p>To keep up in an increasingly global business climate, companies must have effective incident and change management processes in place. This case study recommends a hosted ITSM toolset that can help you maintain better control over your IT infrastructure, no matter where it is physically located.</p>  (CASE STUDY) READ ABSTRACT |

Improving IT Economics and Gaining Business Value with CA Enterprise IT Management Software: An ROI Study by CA Technologies. November 2008 - (Free Research) This paper details a study that used standard IDC ROI methodology to calculate the costs of performing common IT administrative, operational, and support functions. With the recent dislocations in the world economy, the findings here can guide your company to increased productivity, cost savings, and revenue.  (WHITE PAPER) READ ABSTRACT |

The Benefits of Cloud Networking by Aerohive Networks December 2012 - (Free Research) The next wave of cloud is here: Cloud networking. This resource details the current state of cloud networking and the many benefits it offers, including reduced expenditures, boosted productivity, increased scalability, and more.  (WHITE PAPER) READ ABSTRACT |

IT Automation: Support and Improve Business Innovation by Cisco Systems, Inc. July 2011 - (Free Research) This white paper provides a deeper understanding of IT automation. Obtain a detailed definition of this concept and gain insight into the areas it comprises and its successful elements.  (WHITE PAPER) READ ABSTRACT |

Building a Virtual Infrastructure from Servers to Storage by NetApp March 2008 - (Free Research) This technical report demonstrates how integrating Network Appliance technologies in a virtual infrastructure can solve the unique challenges inherent with ESX deployments in the areas of storage utilization, fault tolerance, and backups.  (WHITE PAPER) READ ABSTRACT |

Navy Federal Improves DB2 Transaction throughput by 30% with proactive performance management by CA Technologies. July 2011 - (Free Research) This case study explains how effective mainframe database management can significantly improve performance. Learn how to gain greater visibility into your mainframe database environment and discover how you can keep costs low and service levels high.  (CASE STUDY) READ ABSTRACT |

Linux Management with Red Hat Network Satellite Server : Measuring Business Impact and ROI by Red Hat and HP July 2012 - (Free Research) Read this white paper to learn about a new network satellite server that can help you simplify and improve Linux management while reducing costs.  (WHITE PAPER) READ ABSTRACT |

Immediate ROI and Risk Mitigation with Boomi AtomSphere – Customer Success Story by Dell Boomi April 2010 - (Free Research) When Global Forex had to integrate customer data from their databases to Salesforce, they thought they had a huge project to undergo. However after implementing Boomi AtomSphere for the job, it suddenly became and easily manageable and cost effective project. Read on to learn the immediate benefits and ROI they experienced from choosing Boomi.  (CASE STUDY) READ ABSTRACT |

Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com January 2011 - (Free Research) After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.  (WHITE PAPER) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies October 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation March 2010 - (Free Research) As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system.  (CASE STUDY) READ ABSTRACT |

Customer Experience for Service: Oracle Commerce Solutions by Oracle Corporation UK Ltd December 2012 - (Free Research) Phenomenal customer service has never been more critical. A 2011 CEI report shows that 89% of customers will stop doing business with a company after a single bad experience. Inside this resource, learn more about the role of customer service in delivering a great customer experience and find out what strategies market leaders are using.  (WHITE PAPER)

IBM PureFlex Systems running Red Hat Enterprise Solutions by IBM April 2012 - (Free Research) This white paper explains how companies can optimize resource utilization by leveraging virtualization and cloud computing. Explore a recommended Linux architecture and the benefits you can expect after implementing it.  (WHITE PAPER) READ ABSTRACT |

VMworld Europe Case Study: DER Deutsches Reisebüro by ComputerWeekly.com November 2012 - (Free Research) A Germany travel agent gained control of its IT and increased its profits after implementing a desk top virtualisation project.  (CASE STUDY) READ ABSTRACT |

How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc. April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>  (CASE STUDY) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them.  (WHITE PAPER) READ ABSTRACT |

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