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Ten Things You Should Know About SharePoint 2010 by Global Knowledge
November 19, 2010 - (Free Research)
This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 27, 2010 - (Free Research)
Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
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Global Instant Remote Support for Multi-Agent Teams by NTR Global
November 17, 2011 - (Free Research)
Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.
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Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com
January 12, 2011 - (Free Research)
After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.
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The Customer Loyalty Conundrum by SAP America, Inc.
September 30, 2010 - (Free Research)
In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs.
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Navigating the path to satisfying online customer experience by Tealeaf
November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 18, 2009 - (Free Research)
Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
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2011 BI market study- Trends, tools and top vendors by Actuate
January 16, 2012 - (Free Research)
Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study.
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Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM
November 14, 2011 - (Free Research)
Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not.
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PHD Virtual Backup and Replication v5.3 Webinar by PHD Virtual Technologies Inc.
February 06, 2012 - (Free Research)
Discover how a virtual backup appliance (VBA) can help you backup, recover and replicate your VMs to ensure a comprehensive backup and recovery strategy for your virtual environment. Find out how this technology can seamlessly scale with your environment and support multiple platforms.
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What’s new in vSphere 5? by Dell and VMware
February 02, 2012 - (Free Research)
Explore the newest features in VMware vSphere 5, and find out how vSphere helps businesses accelerate the shift to cloud computing. Learn about the new VM format, support for Apple products, improvements in availability and scalability, and more!
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Scottsdale Medical Imaging: Radiology practice standardizes on HP Workstations, desktops by Intel and HP
September 19, 2011 - (Free Research)
Scottsdale Medical Imaging has standardized on HP products wherever possible—from business desktop PCs to the servers that support administrative operations and redundant storage arrays that store the vast library of medical images. Download this case study for additional details on their objective, approach, IT improvements and business benefits.
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E-Guide: Top Considerations for Migrating to Exchange 2010 by Metalogix
January 31, 2012 - (Free Research)
In this expert e-guide, discover what you need to know before migrating to Exchange Server 2010. Explore the new features and tools that Exchange boasts, and which features will not longer be supported. Find out the important prerequisites you'll need before making the transition.
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Gartner: SaaS-Based ERP Can Help With IT Governance by Plex Systems
January 26, 2012 - (Free Research)
A recent Gartner study unexpectedly found that Software as a Service (SaaS) enterprise resource planning (ERP) systems reinforce IT governance policies. In this expert guide, learn how SaaS ERP platforms can be customized, are simpler to use than on-premise ERP, and support better IT governance.
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The Superstar CFO: After the Crisis by SAP America, Inc.
July 19, 2011 - (Free Research)
This white paper explores the concerns and goals of the modern CFO during this crucial, post-recession recovery period. Topics discusses inside are the increased need for fast, acurate and keeping up with governance, risk and compliance (GRC) while moving forward.
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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research)
Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
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Tips For Implementing Workforce Management Software by Infor WFM Workbrain
January 05, 2012 - (Free Research)
Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of workforce management (WFM) software and help position it as a core enterprise platform.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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