Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 

Read this resource and discover how you can find the  right cloud solution for your organization's needs. Along the way you'll learn the basics of the cloud, challenges you may need to overcome with a cloud platform, what your peers are saying and what the future may hold for the cloud. 

In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs. 

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 

In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more. 

Take this survey and find out how well your current access control solution is working, and learn where you can find a more effective one. 

Big data, combined with predictive modeling tools, increases the potential to improve business strategies and gain competitive advantage. This expert e-guide offers insight on the best practices of combining big data and predictive analytics. 

Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. 

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. 

Access this report to read about an IDC study that found the Microsoft Desktop Optimization Pack (MDOP) to have a 438% ROI over three years, improving both IT and end-user productivity. 

Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection. 

Read this white paper to learn the importantance of service-oriented architecture (SOA) governance and discover a strategy that works for you. 

This review of HP's Business Data Warehouse Appliance should be required reading for those who've found themselves buried in a mountain of data or are just trying to avoid that situation. The right business intelligence tool streamlines your data across the various sectors of your business, allowing you to run your business more efficiently.