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Enterprise Data Quality Solution - ZERO License Cost by Infosolve Technologies Inc..
Data corruption can occur due to a number of reasons, including integrating non-conforming, flawed data or erroneous data. Learn about the most common reasons that contribute more...
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Datanomic Data Migration and System Integration by Datanomic..
Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data more...
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Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc.
Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more...
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Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Affinity: The New Measure of Marketing by CMO Council.

September 2008 - (Free Research)
TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves (E-mail this company)

M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies.

Akamai solutions, retailers can increase conversion rates by improving Web site performance and availability, ensuring customers stay on your site to conclude their purchases while staying away from your competition. 
(SERVICE) GO TO DETAILED REPORT

Global Green IT Attitude & Action: Survey Report by Info-Tech Research
Sponsored by: TANDBERG
January 2008 - (Free Research)
KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research

September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies (E-mail this company)

Providing a personalized user experience that encourages consumers to browse and buy requires richer content and applications that are assembled dynamically. Akamai's Dynamic Site Accelerator enables these interactive Web sites by providing performance that is up to five times faster than a Web site's original infrastructure. 
(SERVICE) GO TO DETAILED REPORT

11 Criteria for Selecting the Best ERP System Replacement by Epicor Software Corporation.

February 2008 - (Free Research)
Learn nine criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Email Creative That Works: An Evaluation of Opens and Click Rates Associated with Various Creative Elements by Silverpop Systems Inc.

August 2008 - (Free Research)
To help marketers identify creative elements that can really improve results, Silverpop undertook a comprehensive study of both BtoB and BtoC email messages, evaluating a variety of creative elements and comparing open and click rates. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security

August 2008 - (Free Research)
Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris

Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution by NTR Global

September 2008 - (Free Research)
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global’s remote technical support solution. Learn more about NTR support. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company)

The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company)

Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices: Technology Escrow-Who’s Using It and Why? by Iron Mountain Digital

September 2008 - (Free Research)
This paper offers an overview of who is using technology escrow services, as well as why. You’ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Growing Importance of Email Archiving by Arrow ECS Midmarket Group

June 2008 - (Free Research)
Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris

February 2008 - (Free Research)
Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization's fax machines with fax server software can help reduce costs and minimize risk. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Go Green and Increase Profitability with Virtual Contact Centers by Avaya, Inc

June 2008 - (Free Research)
This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Boosting Online Commerce Profitability by Akamai Technologies.

March 2008 - (Free Research)
To thrive in today’s increasingly crowded world of Internet retailing, businesses that conduct commerce online must continually innovate to engage and enthrall their customers. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

August 2008 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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