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Improve Your Customer Experience and Call Center with Mobile Applications by Genesys

June 02, 2014 - (Free Research)
Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations. 
(WHITE PAPER) READ ABSTRACT |

What Senior Management Needs to Know and Do About the Customer Experience by Verint Systems

October 28, 2011 - (Free Research)
Enhance your company's customer experience with this advice from Kathleen M. Peterson, Founder and Chief Vision at Officer Power House Consulting. 
(WHITE PAPER) READ ABSTRACT |

DLP Content Discovery: Best Practices for Stored Data Discovery and Protection by Symantec Corporation

March 16, 2009 - (Free Research)
According to author Rich Mogull, one of the most under-appreciated aspects of DLP solutions is content discovery. Read this paper on DLP and discover features, best practices for deployment, and example use cases to illustrate how it functions. 
(WHITE PAPER) READ ABSTRACT |

Guarding Against Network Failure by Hughes Network Systems (E-mail this company)

August 02, 2011 - (Free Research)
Network outages can affect a single branch or the entire business. Access this paper on best practices for developing an optimal disaster recovery strategy. 
(WHITE PAPER) READ ABSTRACT |

Advanced Persistent Threats: Detection, Protection and Prevention by Sophos, Inc.

April 08, 2014 - (Free Research)
Download this paper to get an overview of the common characteristics of APTs, how they typically work, and how Sophos complete security solution can protect your network, servers and end user clients. 
(WHITE PAPER) READ ABSTRACT |

A Shared Environment for IFRS Reporting Can Help Drive Financial Reporting Standardization - and Savings, too by Deloitte

September 03, 2009 - (Free Research)
This white paper discusses how the global movement toward IFRS offers companies the chance to significantly improve efficiency and reduce financial reporting costs by placing IFRS reporting in a shared environment, or "Center of Excellence" (CoE) and how IFRS CoE can help improve the quality and consistency of financial reporting. 
(WHITE PAPER) READ ABSTRACT |

Let HP Guide you Through the Path to Orchestration by Hewlett-Packard Company

December 31, 2013 - (Free Research)
Read this exclusive, expert paper to uncover the ins-and-outs of IT orchestration. 
(BROCHURE) READ ABSTRACT |

How technology, media and telecoms companies can win the confidence of investors by ComputerWeekly.com

April 05, 2012 - (Free Research)
Deloitte looks at the impact leadership has on company performance in the techonology media and telecoms sectors. 
(IT BRIEFING) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: The Wrong way: Worst practices in ‘big data’ analytics programs by Sybase, an SAP company

March 27, 2012 - (Free Research)
This expert tip guide takes the less-traveled approach of letting you inside some of the worst practices associated with big data analytics today. Read this resource now and learn what not to do when it comes to analyzing big data, including assuming the software offers all the answers, forgetting lessons of the past and so much more. 
(EGUIDE) READ ABSTRACT |

Enterprise Performance Management: Joining Planning and Reporting for Superior Results by Oracle Corporation

April 01, 2008 - (Free Research)
Read this paper on enterprise performance to learn about financial and reporting requirements, when to adopt integrated enterprise performance management processes and system software, and hear about customer examples. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 01, 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Rethinking Virtualization Solutions with HP StorageWorks P4000 G2 SANs by Hewlett Packard Company and Intel

June 07, 2010 - (Free Research)
Read this paper on learn how HP StorageWorks P4000 G2 SAN Solutions provide optimized storage for your virtualized storage server environment. 
(WHITE PAPER) READ ABSTRACT |

Successful Agile with HP Quality Center by HP Software

February 09, 2010 - (Free Research)
Agile software development is quickly becoming the preferred way to build mission-critical software systems. However, if it is not implemented properly customers can run the risk of increasing costs and loss of quality instead of making teams more effective. Read this paper on the proper implementation of agile software development. 
(WHITE PAPER) READ ABSTRACT |

Mobile Data Security Finding the Balance by IBM

April 30, 2013 - (Free Research)
Access this white paper to learn how to develop a secure mobile strategy that not only protects business data, but keeps the user experience simple and efficient. 
(WHITE PAPER) READ ABSTRACT |

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software

August 2008 - (Free Research)
Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies.. 
(WHITE PAPER) READ ABSTRACT |

How to Begin Addressing the Paper-to-Digital Challenge by Iron Mountain

April 2013 - (Free Research)
View this white paper to learn more about how records management is transitioning into a more digital environment. Enterprises needed to find a solution for the staggering growth of content, and the only way to do so is with an enterprisewide information management soluition that goes beyond storing records. 
(WHITE PAPER) READ ABSTRACT |

Universitätsklinikum Erlangen strengthens analytics expertise and focuses on a customised healthcare analytics solution by IBM

April 2013 - (Free Research)
View this white paper to learn how one company strengthened analytics by developing a focus on customised healthcare. It linked to relevant operational systems, how to optimise information flow and how to support the overall strategic control of the hospital at just the touch of a button. 
(WHITE PAPER) READ ABSTRACT |

Understanding and Detecting Malware Threats Based on File Size by Fortinet, Inc.

December 2006 - (Free Research)
Malware is typically within files that are less than one megabyte(MB) in size. According to Fortine research, 97% of malware discovered since the beginning of 2006 is below one MB in size. 
(WHITE PAPER) READ ABSTRACT |

Force.com Cloud Platform Drives Huge Time to Market and Cost Savings by Salesforce.com

October 2009 - (Free Research)
IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform. 
(WHITE PAPER) READ ABSTRACT |

Tablets & Smartphones in the Enterprise by SearchSecurity.com

January 2013 - (Free Research)
Frantic IT departments are being forced to manage BYOD on the fly. Read this white paper to get strategic, practical advice on how to manage this consumer-driven trend. 
(EGUIDE) READ ABSTRACT |

Winning the Paper Wars: Capture the Content and Mobilize the Process Troops by Iron Mountain

December 2013 - (Free Research)
Read this white paper to find out why the process of "going paperless" isn't progressing well. 
(WHITE PAPER) READ ABSTRACT |

Oracle E-Business Suite and RAC Performance and Elasticity on Vblock Systems by VCE (E-mail this company)

February 2013 - (Free Research)
Access this white paper, which outlines how – after testing – virtualization has proven to boost application performance. Explore the system that has enhanced Oracle business apps and find out how you can jump start your business success today. 
(WHITE PAPER) READ ABSTRACT |

Find the UC solution that fits your budget by Cisco (E-mail this company)

April 2014 - (Free Research)
This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing - What is its Potential Value for Your Company? by Google Apps

January 2011 - (Free Research)
Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. 
(WHITE PAPER) READ ABSTRACT |

Adding Business Value With Cross-Platform Solutions: Linux running on IBM Servers by IBM

October 2008 - (Free Research)
This IDC White Paper is based on research data collected at a dozen customer sites in the United States, Canada, and Europe, all with mixed server platforms, to find the technical and business outcomes from deploying cross-platform Linux solutions on IBM servers. This paper presents the key findings of a return on investment (ROI) analysis. 
(WHITE PAPER)

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