Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.  (WHITE PAPER) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix May 2009 - (Free Research) This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth.  (WHITE PAPER) READ ABSTRACT |

Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks by EMC Corporation August 2008 - (Free Research) Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.  (WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

Extending Advanced Malware Protection to Unmanaged devices, Cloud and Virtual Desktops by Trusteer July 2012 - (Free Research) Advanced threats and emerging IT initiatives such as BYOD, cloud applications and desktop virtualization are making security more challenging than ever before. This resource explores these challenges and offers insight on how to build a layered defense.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Storage and the WAN by Riverbed Technology, Inc. April 2009 - (Free Research) Looking to connect your remote office devices to primary central files? Looking for a way to increase bandwidth without increasing costs? Download this WAN Special Report to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Great Things Happen on the Road to Disaster Recovery by AppAssure Software, Inc. April 2009 - (Free Research) In the event of a disaster, Raycom needed to be able to minimize downtime and recover their systems quickly. Read this case study and discover how Replay AppImage can restore Exchange data and provide reliable backup.  (CASE STUDY) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

America's Quest for IPv6 - Part II: An Analysis of the Business and Financial Metrics of the Coming IPv6 Marketplace by Command Information June 2008 - (Free Research) the transition to IPv6 is very much on its way to becoming a viable, profitable market. This white paper this conclusion with some attention grabbing highlights...  (WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact September 2010 - (Free Research) This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you.  (WHITE PAPER) READ ABSTRACT |

Wireless Technologies and e-Learning: Bridging the Digital Divide by Intel Corporation February 2008 - (Free Research) Information and communications technology and e-Learning platforms are vital channels for improving the quality of education. This white paper discusses how Intel is developing communications technology strategies to help bridge the digital divide.  (WHITE PAPER) READ ABSTRACT |

Wireless Push Email for the Smaller Business: A Comparison by J. Gold Associates, LLC February 2009 - (Free Research) This whitepaper explores the requirements and use of mobile extensions to email and PIM systems in companies that have selected the popular Microsoft Exchange environment as their email solution.  (WHITE PAPER) READ ABSTRACT |

White Paper: Is Online Backup Right for your Business? 8 Reasons to Consider Protecting Your Data in the Cloud by Symantec Corporation December 2011 - (Free Research) Without an effective backup strategy in place you could be at risk for financial loss, legal liability and damage to your reputation. This white paper discusses 8 compelling reasons to consider a cloud-based, online approach to backup. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Optimize the value of your information with HP Storage Management Services by Hewlett-Packard Limited December 2011 - (Free Research) You can save a considerable amount on storage costs by transforming to a secure, integrated environment through a pay-per-use model. Check out this 2-page white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The 6 Most Crucial Storage Requirements for Managed Service Providers by Oracle Corporation UK Ltd May 2012 - (Free Research) An understanding of these requirements, and how they interact with Oracle's Pillar Axiom storage system, requires an understanding of the delivery structure and financial underpinnings of the service provider industry. Check out this comprehensive white paper to explore the 6 major storage requirements for managed service providers.  (WHITE PAPER) READ ABSTRACT |

The Universal Wireless Client: How to Simplify Mobility and Reduce the Cost of Supporting Mobile Workers by Fiberlink Communications June 2008 - (Free Research) This document will explain how Fiberlink's Extend360 Agent™ can simplify secure connectivity to corporate WLANs, home wireless networks, and roaming WiFi and mobile data networks.  (WHITE PAPER) READ ABSTRACT |

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study by Sybase, an SAP company November 2010 - (Free Research) This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.  (WHITE PAPER) READ ABSTRACT |

Modern Malware Threats and Countermeasures by Sunbelt Software November 2008 - (Free Research) Many of the early mass-infection events were highly publicized and very obvious events to the user, modern malware is usually designed to be much more subtle in its behaviors. learn about the newest methods and practices hackers are using.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses.  (WHITE PAPER) READ ABSTRACT |

Remote Vendor Access: Not All Access Should Be Treated Equally by Quest Software, now a part of Dell September 2012 - (Free Research) This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.  (WHITE PAPER) READ ABSTRACT |

Remote Access VPNs: Business Productivity, Deployment, and Security Considerations by Cisco Systems, Inc. February 2008 - (Free Research) This white paper outlines the two primary methods of deploying remote access VPNs: IPsec and SSL. Read how to choose the right VPN technology for your organization, understand security considerations, and how to secure your remote-access VPN.  (WHITE PAPER) READ ABSTRACT |

Understanding Remote Server Management in Small and Medium-size Business by Raritan Inc. January 2008 - (Free Research) This white paper summarizes the results of a survey on remote server management in small and medium-sized business.  (WHITE PAPER) READ ABSTRACT |

Remote Replication Best Practices for Oracle 10g Using XP Continuous Access White Paper by Hewlett-Packard Company June 2008 - (Free Research) The test results and information presented in this paper explain how to properly plan for and successfully deploy a remote copy infrastructure for an Oracle 10g database using HP XP12000 Disk Arrays and HP StorageWorks XP Continuous Access Software.  (WHITE PAPER) READ ABSTRACT |

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant by GFI Software December 2010 - (Free Research) With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support.  (WHITE PAPER) READ ABSTRACT |

How to choose the best remote online backup service provider by Iron Mountain February 2011 - (Free Research) Online data backups and backing up data to a remote online backup service provider can be a good way to back up your data. Read this FAQ guide sponsored by Iron Mountain to learn more about remote backups today.  (WHITE PAPER) READ ABSTRACT |

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