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Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies
October 21, 2009 - (Free Research)
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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Getting Started With E-mail Archiving for Exchange by Sherpa Software
May 01, 2008 - (Free Research)
This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company.
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Migrate From Unix To Linux In Six Steps by Red Hat and Intel
August 10, 2009 - (Free Research)
CIOs are increasingly aware that the Linux® platform offers a low-risk, robust, and value-for-money alternative to traditional UNIX® platforms.
This whitepaper will list and describe a simple, six-step process for migrating from UNIX to Linux.
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Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP AG
November 01, 2008 - (Free Research)
To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged
the importance of cost and efficiency..
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Microsoft CRM Online Customer Montage by Microsoft
December 2009 - (Free Research)
In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.
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Webcast: Winning Strategies for the Evolving Legal Marketplace by BlackBerry
October 2009 - (Free Research)
In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
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Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation
September 2008 - (Free Research)
This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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bwin Success Story with Novell Sentinel® by Novell Inc.
December 2009 - (Free Research)
In this case study, learn how <i>bwin</i> used Novell Sentinel solution to improve security, reduce administrative effort and make it easier to demonstrate PCI DSS compliance.
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Simplifying Log Collection, Storage and Analysis by ArcSight, Inc.
September 2009 - (Free Research)
ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details.
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Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst
November 2009 - (Free Research)
Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.
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Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP® by TAKE Supply Chain
October 2009 - (Free Research)
Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.
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Video Surveillance Economics: The New Picture of Quality and Economy by Motorola, Inc.
August 2009 - (Free Research)
As the world becomes increasingly security conscious, municipalities, institutions and enterprises of all sizes are discovering that there's safety in sight. Real-time video surveillance systems are proving to be one of the most effective methods of addressing a wide range of security challenges in both the public and the private sectors.
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