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Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation

March 01, 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more. 
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. 
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The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation

August 2012 - (Free Research)
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey. 
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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). 
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Strategy for Securing Mobile Content - 5 Key Guidelines by Accellion, Inc.

June 2013 - (Free Research)
Inside, you'll find 5 guidelines that every organization should follow for comprehensive mobile security. 
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Smarter Process in the age of the customer by IBM

April 2013 - (Free Research)
Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions. 
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Microsoft Dynamics CRM Trial by Microsoft

March 2008 - (Free Research)
Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change. 
(WHITE PAPER)

Solve Exchange Storage Problems Once and for All: A New Approach without Stubs or Links by Mimosa Systems

May 2008 - (Free Research)
This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange. 
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The Benefits of User Directed Email Archiving by EMC Corporation

March 2008 - (Free Research)
Email archiving solutions enhance a company's ability to comply with regulatory and internal standards for data retention and the ability to find data when needed, either for internal use or for legal discovery. 
(WHITE PAPER) READ ABSTRACT |

Security Policies for Next-Generation IT by Hexis Cyber Solutions Inc

October 2012 - (Free Research)
This CIO Decisions e-zine focuses on effective BYOD security policy. Inside, learn why security threats are evolving faster than the management practices that defend against them and, more importantly, how you can stay ahead. 
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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
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The New Universe of Managed File Transfer: Why Your Existing Solution May Not Be Adequate by Attachmate Corporation

May 2009 - (Free Research)
Uncover the driving forces for an advanced managed file transfer (MFT) solution, as well as what to look for in such an approach and the many benefits you can enjoy after implementing a solution. 
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Presentation Transcript: Building a Cloud-Ready File Storage Infrastructure by F5 Networks

August 2011 - (Free Research)
Read this transcript of a recent webcast to discover how to create the operational flexibility you need to seamlessly integrate the cloud into your environment and at the same time immediately address many of your current storage challenges. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Building a Cloud-Ready File Storage Infrastructure by F5 Networks

August 2011 - (Free Research)
View this webcast to discover how to create the operational flexibility you need to seamlessly integrate the cloud into your environment and at the same time immediately address many of your current storage challenges. 
(WEBCAST) READ ABSTRACT |

Infor CRM Epiphany for Insurance by Infor CRM

July 2009 - (Free Research)
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. 
(BROCHURE) READ ABSTRACT |

Tape vs. Archive for Long-term Data Retention by Iron Mountain

October 2011 - (Free Research)
While there is still some talk predicting the death of tape, the reality is quite the opposite. More significant than tape’s survival in the backup environment is its emergence as the preferred medium in archiving and large-file processing. Check out this presentation to learn more about tape and why it isn't going anywhere anytime soon. 
(PRESENTATION) READ ABSTRACT |

Toad Simplifies Oracle Trace by Dell Software

February 2013 - (Free Research)
View this white paper to learn how Toad™ for Oracle can help you mine your trace files faster and more effectively. Learn why Oracle's native trace file tools are limited, and how Toad can fill in the gaps. 
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Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
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Create a Smarter Storage Strategy by F5 Networks

September 2009 - (Free Research)
This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. 
(WHITE PAPER) READ ABSTRACT |

FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM

November 2011 - (Free Research)
This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits. 
(WHITE PAPER) READ ABSTRACT |

Information Archive for Email, Files and eDiscovery Demo by IBM

December 2010 - (Free Research)
This video explains how the IBM Smart Archive Strategy meets these challenges head on. Watch this video to learn how the Smart Archive Strategy is a broad strategy that helps organizations leverage IBM’s capabilities to design specific strategic archiving solutions for their unique needs. 
(VIDEO) READ ABSTRACT |

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